Burlington, Ont. – May 5, 2015— The City of Burlington has received a gold Hermes Creative Award in the government website category for its newly designed website launched on Jan. 29 at www.burlington.ca.
“The city’s website development is a collaborative process where city staff and residents give input into the design and content,” said Deputy Mayor Marianne Meed Ward. “This process demonstrates a commitment the City of Burlington has to engaging its residents.”
Hermes Creative Awards is an international competition for creative professionals involved in the concept, writing and design of traditional materials and programs and emerging technologies. The city received news of the award on May 4.
Focus group participants had input into all elements of the website’s design, including the names of categories, which images to use and where to place content so it’s easy to find.
“We know that more than two-thirds of residents and businesses prefer to interact with the city online. With that in mind, we are proud to offer the community a website that is more functional, informative and user-friendly,” said City Manager James Ridge.
The new website includes:
- Device-friendly technology
- Advanced search capabilities
- Social media integration
- User-friendly layout
- New, colourful design
“The City of Burlington's eGovernment program was developed to enhance our customers' online experience,” said Christine Swenor, director of Information Technology Services with the city. “Through projects that include the web experience, we are adding to efficiency, convenience and accessibility of online city services.”
The city hired eSolutionsGroup, a vendor that has worked with dozens of municipal as well as private sector websites, to help create the new website, entirely redesigning the site and reviewing all content.
“eSolutionsGroup is absolutely thrilled to be part of an incredible team that included the community, staff, City Council and focus groups,” said Karen Mayfield, eSolutionsGroup president. “A website like Burlington’s is built for the community by the community, which is why the process for the site is so successful.”
The city’s website, www.burlington.ca, has had 257,841 visitors since Jan. 29, with visitors looking at more than one million pages. The most popular areas of the site include the Careers section, Burlington Transit and recreation. In city community surveys, 60 per cent of residents say they receive information about the city from its website.
The city’s eGovernment project includes:
For more information about the city’s eGovernment program, visit www.burlington.ca/egov.
Burlington is one of Canada’s best and most livable cities, a place where people, nature and business thrive. Sign up to learn more about Burlington at www.burlington.ca/enews.