Health and Safety Notices


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City of Burlington continues to closely monitor COVID-19 and take action to help protect City staff and residents.

For further Coronavirus (COVID-19) information, please visit Halton Region Public Health

City of Burlington closes all City facilities to public access effective Monday, March 16 to Sunday, April 5

Posted on Sunday, March 15, 2020 12:45 PM

To protect the public and City staff and to help minimize the spread of COVID-19 virus, all City facilities including City Hall will be closed to public access effective Monday, March 16 to Sunday, April 5. While Mayor Meed Ward has not yet declared an official emergency on COVID-19, Burlington’s Crisis Management Team (CMT) has now fully activated the City of Burlington Emergency Response Plan at a Level 2. This decision made today by the CMT, in close consultation with the Mayor, enables a more rapid response to dedicating specific resources to prevention and containment of the virus.

City buildings closed to general public access effective March 16 include:

City Hall (phone/online/drop box still available)

Roads, Parks and Forestry

Burlington Transit - Transit Operations Centre

Animal Shelter

City offices in SIMs Square office building (390 Brant Street)

414 Locust Street offices

Burlington Fire Headquarters and all stations

Essential services including Burlington Fire, Burlington Transit...

COVID-19 Update - Recreation facilities and program registration refunds

Posted on Thursday, March 12, 2020 03:30 PM

With the COVID-19 situation, the City of Burlington will be offering full refunds for Recreation facilities and program registrations (including March Break programs) without any administration charge.


For facility rentals: organizations and residents with upcoming rentals may cancel or rebook at a future date (pending availability) with no penalty. Please contact


For registrations, including March Break programs: to withdraw from an upcoming course without penalty, or to withdraw from a course in progress to receive a prorated refund,  please email or visit us during customer service hours. If you have more questions about cancellations, please reach us at or or 905-335-7738.


For the most up to date information from the City about COVID-19, please bookmark or subscribe to For the...

City of Burlington monitoring COVID-19 and taking action to help protect staff and residents

Posted on Wednesday, March 11, 2020 01:15 PM

Further to Halton Region Public Health’s update today on the first confirmed case of COVID-19 in Halton region, the City of Burlington continues to monitor our own operations daily.  This is the 41st COVID-19 case confirmed in Ontario. The City is actively increasing the cleaning and disinfecting of common contact points in City facilities and vehicles.

Upcoming decisions about City programs and meetings as well as events at our facilities and public spaces will be made based on the most up-to-date information and advice from our healthcare partners.  The health and well-being of our staff and community is the top priority for everyone at the City of Burlington.

Actions taken to date by the City of Burlington

  • City resources are being allocated to increase cleaning and disinfecting, with specific focus on high-traffic touch points.  This will include increasing the cleaning and disinfection of common contact points such as door handles, customer service counters, elevator buttons and...

Water Service Interruption from 454 to 510 Maple Ave. for Emergency Watermain Valve Repair - Sept. 20, 2018

Posted on Thursday, September 20, 2018 07:30 AM

Water service will be interrupted to approximately four apartment buildings and one home between 454 to 510 Maple Ave. from noon to 8 p.m. today as Halton Region works to complete an emergency watermain valve repair at 1276 Elgin St. 

One northbound lane on Maple Avenue in this area will be closed for the duration of the repair. 

Full water service will be restored once the repair is completed.

For more information, call Halton Region at 311.