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redesigned City website for improved user experience

City launches redesigned website to improve user experience

Posted on Thursday, July 28, 2022 08:30 AM

Burlington, Ont.—July 28, 2022— The City of Burlington launched a redesigned website to make it easier for residents and visitors to find information and access online services. This modernized site now includes and our calendar in one convenient location. Since the original website launched in 2015, there has been significant changes in technology.  It was important stay current and offer the type of online services residents expect.

The redesign focused on inclusive design, which means anybody using different devices can use the site. Whether accessing from a laptop, tablet or phone, the website will automatically change to fit the device you’re reading it on which offers a better user experience on all devices. The redesigned website has voice search capability.  Residents can enter a search term by voice rather than type it. There is also a significant reduction and reliance on PDF documents and a focus on...

volunteer program launched showing all City volunteer opportunities

New volunteer program launched to centralize all City volunteer opportunities

Posted on Monday, July 25, 2022 01:00 PM

Burlington, Ont.— July 25, 2022—The City has launched a new centralized volunteer program to better serve your volunteer needs. Access City volunteer postings in one place to learn how to get involved. All volunteer opportunities with the City can now be found at  

As volunteer postings are shared year-round, residents will be able to apply for opportunities in areas such as:

  • Adult Programs
  • Advisory Committees
  • Animal Shelter
  • Aquatics
  • Child, Youth and Family Programs
  • Festivals & Events
  • Skating
  • Student Theatre
  • Tyandaga Golf Course

Recruiting for fall program volunteer opportunities will be posted in August. We encourage residents to check out the fall positions for the Animal Shelter, Child, Youth and Adult Programs and Swimming.

People can create a profile through to receive email updates on new opportunities as they become available. Each volunteer posting will include requirements for that opportunity which may differ depending...

Ribbon cutting at the newly completed Elgin Promenade L – R – Allan Magi, Ward 2 Councillor Lisa Kearns, The Honourable Karina Gould, Minister of Families, Children and Social Development and Member of Parliament for Burlington, Mayor Marianne Meed Ward, Natalie Pierre, Parliamentary Assistant to Ontario’s Minister of Colleges and Universities and Member of Provincial Parliament for Burlington

Elgin Promenade complete: Centennial Trail now runs from Burloak Drive to Brant Street

Posted on Friday, July 22, 2022 11:30 AM

Burlington, Ont.—July 22, 2022— The fourth and final phase of the Elgin Promenade, between Pearl Street and Martha Street, is now finished and marks the final piece to complete the Centennial Trail that runs from Brant Street to Burloak Drive. The Centennial Trail is an important connection from East Burlington to the downtown for cyclists and pedestrians who use the trail for recreation, exercise or commuting to and from work.

Today, Mayor Marianne Meed Ward; Ward 2 Councillor Lisa Kearns; the Honourable Karina Gould, Minister of Families, Children and Social Development and Member of Parliament for Burlington; Natalie Pierre, Parliamentary Assistant to Ontario’s Minister of Colleges and Universities and Member of Provincial Parliament for Burlington; City staff and others were in attendance to cut the ribbon and provide remarks at the grand opening.

In July 2021, the City of Burlington received $852,200 in Investing in Canada Infrastructure Program (ICIP) – COVID-19 Resilience Infrastructure...

What's open and closed on Aug. 1, 2022

What’s open and closed at the City of Burlington for the Civic holiday on Aug. 1

Posted on Thursday, July 21, 2022 02:15 PM

Burlington, Ont. — July 21, 2022 — City of Burlington administrative services will be closed for the Civic holiday on Monday, Aug. 1. For a list of which City services and facilities are available on the Civic holiday, please see the summary below or visit

City Service

Holiday Closure Information

Animal Services


The Animal Shelter at 2424 Industrial St. will be closed to appointments on Monday, Aug. 1.

To report an animal control-related emergency, call 905-335-3030 or visit

Burlington Transit

Burlington Transit will operate a Sunday schedule on Aug. 1. For real-time bus information and schedules visit

The downtown terminal at 430 John St. and Specialized Dispatch will be closed on Monday, Aug. 1.

Service Burlington

The Service Burlington counter, temporarily located on the third floor at 390 Brant St., south of City Hall, will be closed to all appointments and walk-in service on...

Burlington City Council waives privilege to disclose OLT legal fees to residents

Posted on Monday, July 18, 2022 02:17 PM

Burlington, Ont.—July 15, 2022— At the July 12 Burlington City Council Meeting, City Staff brought forward report L-25-22 for Council’s consideration to waive solicitor-client privilege in order to release the total amount of external legal and expert witness fees paid in respect of each individual appeal that has been concluded during this term of Council to the Ontario Land Tribunal and its predecessors, the Local Planning Appeals Tribunal and Ontario Municipal Board.

Council voted to waive privilege and release the external legal expenses outlined in Appendix A of report L-25-22. The  release of the expenses incurred to date provides residents with an overview of how public dollars have been used over this term of Council to defend the City’s position at the OLT.

Appendix A is a summary of development appeals in which final orders have been issued and there are no further legal proceedings. The external legal and expert witness costs associated with each file is identified. ...