Transit Updates and Changes

Burlington Transit Downtown Customer Service – Moving to Burlington GO Station

We’re Moving – Spring 2025!

The Downtown Transit customer service team will be moving to the Burlington GO Station, 2101 Fairview St., in the spring of 2025. The Burlington Transit customer service team looks forward to continuing to help you in person from their new location, over the phone and by email.

Services available at the Burlington Transit Customer Service location:

• Inform residents and visitors about Burlington Transit travel. This includes routes, schedules, and connections, including local destinations within the City of Burlington.
• PRESTO information, including loading and purchasing PRESTO cards.
• Fare Programs provided by Burlington Transit, including Fare Free for Seniors and youth and low income SPLIT program.
• One Fare Program information.
• Lost and Found information for an item(s) you may have left on a Burlington Transit bus.

The Burlington Transit customer serve team will be centrally located on the main level of the Burlington GO Station, Fairview Street entrance.

With twice as many...

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Burlington Transit Holiday Hours, Dec. 23 to Jan. 2

Happy Holidays from Burlington Transit! Here are our holiday hours from Dec. 23, 2024 to Jan. 2, 2025

Tap and ride on Burlington Transit every day over the holidays. Take the bus to connect with family and friends throughout the Greater Toronto and Hamilton Area.

Specialized Dispatch and Customer Service are closed Dec. 25, 26 and Jan. 1. Burlington Transit’s administrative offices will be closed Wednesday, Dec. 25 to Wednesday, Jan. 1, 2025.

Visit myride.burlingtontransit.ca for detailed schedules, real-time bus arrival information or hop on Google Maps to plan your transit trip.

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November 2024 Transit Service Updates

Starting Nov. 3, 2024, Burlington Transit is changing some bus schedules. Route 11 and Route 25 will now run every 15 minutes from 6 to 9 a.m. and  from 3 to 6 p.m. We now have six routes that run every 15 minutes or less during weekdays.

•  Route 2 – weekday schedule changes

•  Route 3 – weekday schedule changes

•  Route 10 – evening schedule changes to improve connections at Appleby GO

•  Route 11 & 25 – 15 min. weekday peak service

•  Route 50, 51 & 52 –  schedule changes

•  Route 52 – additional stop at the Dundas Street GO 407 Carpool Lot 

• Transit App and
• Google Maps - Transit
• Burlington Transit - Schedules,

Use My Ride, myride.burlingtontransit.ca, for:

• real-time arrival and trip planning,
• to help you plan your trip or
• know if there are expected delays.

You can even watch your bus on a real-time map to see how far away your bus is.

Download Burlington Transit schedules using the Ride Guide [link] or individual routes as PDFs[link] for off-line viewing.

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Burlington Transit Route 1 Hamilton GO Option

During the national rail strike, use Burlington Transit’s Route 1 to travel between downtown Hamilton and the Burlington GO station. Visit My Ride and click on Route 1 to view Route 1 stops, to plan your trip and see real-time bus locations.

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