Transit Updates and Changes


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MyRide Scheduled Maintenance

Posted on Monday, May 06, 2024 09:15 AM

Alert: MyRide Scheduled Maintenance

On Tuesday, May 7, 2024, the MyRide system will be undergoing maintenance between 8:30 and 11 a.m. During this time, MyRide web, phone and text (SMS) services will be intermittently available.

Thank you for your patience.

Image of a person transacting at the kiosk in the Burlington Transit downtown terminal

We’re open on the weekends!

Posted on Friday, February 02, 2024 03:02 PM

We’re open on the weekends!

Starting on Sunday, Feb. 4, the Downtown Transit Terminal will be open every Sunday, from 10 a.m. to 2 p.m. Stop by to:

  • get transit information,
  • load or purchase your PRESTO card, or
  • ask about an item you may have left on the bus.

NEW Downtown Transit Terminal Hours

Monday to Friday, 8 a.m. to 6 p.m.
Saturday and Sunday, 10 a.m. to 2 p.m.
The Downtown Transit Terminal is closed on holidays.

Route 11 is moving to a new platform at the 407 GO Carpool Lot

Posted on Friday, December 22, 2023 02:41 PM

Starting Jan. 6, you’ll be catching Route 11 Sutton-Alton on platform number 5 at the 407 GO Carpool Lot. This means that both Route 11 Sutton-Alton and Route 25 Walkers will share the same platform. Please check your bus number before boarding the bus.

Platform locations

  • Platform 4, GO Transit
  • Platform 5, Route 11 Sutton-Alton and 25 Walkers
  • Platform 6, Route 6 Headon
  • Platform 7, Route 2 Brant and Route 3 Guelph
  • Platform 8, Oakville Transit

Visit for real-time bus arrival information.

Burlington Transit Holiday Hours, Dec. 23 to Jan. 2

Posted on Wednesday, December 20, 2023 04:12 PM

Happy Holidays from Burlington Transit! Here are our holiday hours from Dec. 23, 2023 to Jan. 2, 2024

This holiday season, Burlington Transit buses will be on the road, and specialized dispatch and the Downtown Transit Terminal will be open. Please note our adjusted hours during the holiday season.

Burlington Transit’s administrative offices will be closed Monday, Dec. 25 to Monday, Jan. 1, 2024.

Use Burlington Transit to get home on New Year’s Eve!

On Dec. 31, Burlington Transit will be extending service on Route 1 Plains-Fairview and on all Late-Night routes.

  • Route 1 Plains-Fairview will provide service every 30 minutes, with the last bus departing Hamilton at 1 a.m. and Appleby GO at 1:15 a.m.
  • Route 50 Burlington South, 51 Burlington Northeast and 52 Burlington Northwest will leave Burlington GO every 60 minutes, from 8:56 p.m. to 12:56 a.m.
Holiday Schedule


Transit Service

Specialized Dispatch

Downtown Transit Terminal

Saturday, Dec. 23

Regular Saturday service


10 a.m. - 2 p.m.


person using a mobile telephone

New phone menu options when you call us!

Posted on Thursday, November 23, 2023 03:47 PM

When you dial 905-639-0550, you have new menu options to choose from to connect you to the information you need:

  • Press 1 to use a dial by name directory to reach City staff
  • Press 2 to connect to our real-time bus arrival information using your bus stop ID number
  • Press 3 to book your trip on our specialized buses
  • Press 4 to speak to a customer service representative at the Downtown Transit Terminal, 430 John St.
  • Press 5 to hear the Downtown Transit Terminal hours of operation and location

Not sure which one to pick? Always pick option 4 and the team at the Downtown Transit Terminal will answer your question or get more information.