Service Burlington is the City’s centralized customer contact centre. Customer Experience Representatives are available Monday to Friday from 8:30 a.m. to 4:30 p.m. to help you with City of Burlington programs and services.

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General

426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email City of Burlington
Phone: 905-335-7777
Toll Free: 1-877-213-3609
Fax: 905-335-7675
1340 Brant St.,
Burlington, ON L7R 3Z7
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Email Burlington Hydro
burlingtonhydro.com
Phone: 905-332-1851
Report outages: 1-877-310-4937
1151 Bronte Rd.
Oakville, ON L6M 3L1
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Email Halton Region
halton.ca
Phone: 311
General Phone: 905-825-6000
Headquarters
2485 North Service Rd. W.,
Oakville, ON L6M 3H8
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Email Halton Regional Police Service
haltonpolice.ca
Phone: 905-825-4777
Emergency: 9-1-1
Toll Free: 1-800-990-8199
426 Brant Street, PO Box 5013,
Burlington, Ontario L7R 3Z6
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Email Service Burlington
Phone: 905-335-7777
Toll Free: 1-877-213-3609

Accountability and Transparency

426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Access and Privacy
Email the Integrity Commissioner
31 Adelaide St. E., P.O. Box 1006
Toronto, ON M5C 2K4
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Email the Office of the Ombudsman
municipalombuds.ca
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Records and Information
Phone: 905-335-7777
Toll Free: 1-877-213-3609

Building

426 Brant St., PO Box 5013
Burlington, ON L7R 3Z6
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Email Building Code Permits and Inspection Service
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email By-Law Enforcement

City Administration

390 Brant St.,
Burlington, ON L7R 4J4
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Email Budget
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Communications and Engagement
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Elections
Phone: 905-335-7777
Toll Free: 1-877-213-3609
390 Brant St.,
Burlington, ON L7R 4J4
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Email Finance
390 Brant St., 2nd Floor,
Burlington, ON L7R 4J4
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Email Human Resources
390 Brant St.,
Burlington, ON L7R 4J4
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Email Procurement
426 Brant St., PO Box 5080
Burlington, ON L7R 4G4
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Email Property Tax
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Office of the City Clerk
Sims Square
390 Brant St.,
Burlington, ON L7R 4J4
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Email Accounts Payable
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Better Homes Burlington
426 Brant Street, PO Box 5013,
Burlington, Ontario L7R 3Z6
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Email Service Burlington
Phone: 905-335-7777
Toll Free: 1-877-213-3609
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Tributes
Phone: 905-335-7777
Toll Free: 1-877-213-3609

Community Planning

426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Committee of Adjustment
Phone: 905-335-7629
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Community Planning
Phone: 905-335-7642
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Heritage Conservation
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Official Plan
Phone: 905-335-7777
Toll Free: 1-877-213-3609
Fax: 905-335-7880
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Planning Policy Service
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email the Special Business Area Coordinator
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Special Projects and Urban Design
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email the Urban Design Advisory Panel Coordinator
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Community Housing Strategy
Phone: 905-335-7777

Council and Citizen Committees

426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Committee Services
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email the Mayor's Office
Phone: 905-335-7777
Toll Free: 1-877-213-3609
Fax: 905-335-7708
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email the Ward 1 Office
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email the Ward 2 Office
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email the Ward 3 Office
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email the Ward 4 Office
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email the Ward 5 Office
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email the Ward 6 Office
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Office of the City Clerk

Customer Experience

426 Brant Street, PO Box 5013,
Burlington, Ontario L7R 3Z6
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Email Service Burlington
Phone: 905-335-7777
Toll Free: 1-877-213-3609

Engineering Services

426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Accessibility
Phone: 905-335-7777
Toll Free: 1-877-213-3609
426 Brant St., PO Box 5013
Burlington, ON L7R 3Z6
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Email Design and Development
426 Brant St., PO Box 5013
Burlington, ON L7R 3Z6
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Email Design and Construction Service
426 Brant St., PO Box 5013
Burlington, ON L7R 3Z6
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Email Parks Design and Construction
Phone: 905-335-7777

Fire

1255 Fairview St.,
Burlington, ON L7S 1Y3
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Email Fire and Public Safety Education
Headquarters
1255 Fairview St.,
Burlington, ON L7S 1Y3
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Email the Fire Department
burlington.ca/fire

Legislative Services

390 Brant St.,
Burlington, ON L7R 4J4
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Email Corporate Legal Services
Phone: 905-335-7614
Toll Free: 1-877-213-3609
Fax: 905-335-7842
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Committee Services
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Elections
Phone: 905-335-7777
Toll Free: 1-877-213-3609
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Records and Information
Phone: 905-335-7777
Toll Free: 1-877-213-3609
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Access and Privacy
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Office of the City Clerk
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Tributes
Phone: 905-335-7777
Toll Free: 1-877-213-3609

Recreation, Community and Culture

426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Advertising & Sponsorship
426 Brant St., PO Box 5013
Burlington, ON L7R 3Z6
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Email Arts and Culture
426 Brant Street,
PO Box 5013,
Burlington, ON L7R 3Z6
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Email Festivals and Events
Phone: 905-335-7738
2311 New St.,
Burlington, ON L7P 3N9
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Email the Music Centre
Phone: 905-632-9590
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Neighbourhood Community Matching Fund
Phone: 905-335-7777
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Recreation Programming
Phone: 905-335-7738
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Rentals
2311 New St., Burlington, ON L7R 1J4
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Email Burlington Teen Tour Band
teentourband.org
Phone: 905-335-7807
426 Brant St., PO Box 5013
Burlington, ON L7R 3Z6
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Email Community Support
Phone: 905-335-7777
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Community Connectors
Phone: 905-335-7777
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Recreation Sport
Phone: 905-335-7738
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email the Community Garden Coordinator
Phone: 289-983-6527
2285 New St.,
Burlington, ON L7R 1J4
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Email the Burlington Seniors' Centre
Phone: 905-335-7888

Roads, Parks and Forestry

1030 Greenwood Dr.
Burlington, ON L7T 3P6
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Email Cemetery Service
Phone: 905-335-7765
3330 Harvester Rd.,
Burlington, ON L7N 3M8
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Email Leaf Collection
Phone: 905-335-7777
Toll Free: 1-877-213-3609
Fax: 905-333-5866
3330 Harvester Rd.,
Burlington, ON L7N 3M8
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Email Road and Sidewalk Maintenance
Phone: 905-335-7777
Toll Free: 1-877-213-3609
Fax: 905-333-5866
3330 Harvester Rd.,
Burlington, ON L7N 3M8
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Email Urban Forestry
Phone: 905-335-7777
Toll Free: 1-877-213-3609
Fax: 905-333-5866
3330 Harvester Rd.,
Burlington, ON L7N 3M8
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Email Winter Control
Phone: 905-335-7777
Toll Free: 1-877-213-3609
Fax: 905-333-5866
426 Brant St., PO Box 5013
Burlington, ON L7R 3Z6
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Park Maintenance
Phone: 905-335-7777
Toll Free: 1-877-213-3609

Transit

Burlington GO Station,
2101 Fairview St. L7R 0E5
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Email Specialized Transit
Phone: 905-639-5158
After-hours Emergency Phone: 905-330-8695
Fax: 905-639-7247
Burlington GO Station,
2101 Fairview St. L7R 0E5
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Email Transit
Phone: 905-639-0550
Toll Free: 1-877-213-3609
Fax: 905-335-7878

Transportation Services

426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Crossing Guards
Phone: 905-335-7777
Toll Free: 1-877-213-3609
426 Brant St., PO Box 5013
Burlington, ON L7R 3Z6
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Email Parking
Phone: 905-335-7777
Toll Free: 1-877-213-3609
Fax: 905-335-7874
426 Brant Street, PO Box 5013
Burlington, ON L7R 3Z6
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Email Traffic
Phone: 905-335-7777
Toll Free: 1-877-213-3609
Fax: 905-335-7874

Halton Court Services

4085 Palladium Way
Burlington, ON L7M 2A6
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Email Halton Court Services - Provincial Offences Office
Phone: 905-637-1274
4085 Palladium Way
Burlington, ON L7M 2A6
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Email Halton Court Services - Prosecution Unit
Phone: 905-637-7790
4085 Palladium Way
Burlington, ON L7M 2A6
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Email Halton Court Services - Collections Unit
Phone: 905-637-2425
Toll Free: 1-855-999-2425
4085 Palladium Way
Burlington, ON L7M 2A6
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Envoyer un courriel à Services judiciaires de Halton - Bureau des infractions provinciales
Téléphone : 905-637-1274

Elected Representatives

86 Main Street E.,
Milton, ON L9T 1N3
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Email Adam van Koeverden, MP, Milton
ourcommons.ca
2525 Old Bronte Rd., Unit 570,
Oakville, ON L6M 4J2
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Email Effie Triantafilopoulos, MPP, Oakville North-Burlington
ola.org
3027 Harvester Rd Unit 306,
Burlington, ON L7N 3G7
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Email Natalie Pierre, MPP, Burlington
ola.org
Phone: 905-639-7924
2525 Old Bronte Rd., Suite 590
Oakville, ON L6M 4J2
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Email Pam Damoff, MP, Oakville-North Burlington
ourcommons.ca
450 Bronte St., South, Suite 115,
Milton, ON L9T 5B7
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Email The Honourable Parm Gill, MPP, Milton
ola.org
Burlington Mall
777 Guelph Line, Suite 209,
Burlington, ON L7R 3N2
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Email The Honourable Karina Gould, MP, Burlington
ourcommons.ca

Community Partners

195 Plains Rd. E.,
Burlington, ON L7T 2E0
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Email Aldershot Village Business Improvement Area
aldershotbia.com
Phone: 905-320-4785
1333 Lakeshore Rd.,
Burlington, ON L7S 1A9
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Email Art Gallery of Burlington
agb.life
AGB Event Calendar
414 Locust St., Suite 202,
Burlington, ON L7S 1T7
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Email Burlington Downtown Business Association
burlingtondowntown.ca
440 Locust St., Burlington, ON L7S 1T7
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Email Burlington Performing Arts Centre
burlingtonpac.ca
BPAC Event Calendar
Phone: 905-681-6000
2331 New St., Burlington, ON L7R 1J4
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Email Burlington Public Library
bpl.on.ca
BPL Event Calendar
Phone: 905-639-3611
414 Locust St., Suite 203,
Burlington, ON L7S 1T7
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Email Economic Development
investburlington.ca
Phone: 905-332-9415
Toll Free: 1-877-748-2332
Fax: 905-332-7829
1240 North Shore Blvd. E.,
Burlington, ON L7S 1C5
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Email Joseph Brant Museum
museumsofburlington.ca
Museums Event Calendar
Phone: 905-634-3556
Toll Free: 1-888-748-5386
2168 Guelph Line
Burlington, ON L7P 5A8
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Email Ireland House Museum
museumsofburlington.ca
Museums Event Calendar
Phone: 905-332-9888
Toll Free: 1-800-374-2099
680 Plains Road W.,
Burlington, ON L7T 4H4
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Email Royal Botanical Gardens
rbg.ca
RGB Event Calendar
Phone: 905-527-1158
Toll Free: 1-800-694-4769
5500 North Service Rd., Suite 801,
Burlington, ON L7L 6W6
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Email TechPlace
techplace.ca
Phone: 289-337-5505
414 Locust St.,
Burlington, ON L7S 1T7
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Email Tourism Burlington
tourismburlington.com
Tourism Event Calendar
Phone: 905-634-5594
Toll Free: 1-877-499-9989