Service Disruptions

Jan. 6, 2021: Online payments for the services listed below have resumed and are now available. Thank you for your patience and understanding.
Jan. 5, 2021: Online payments for the services listed below are currently unavailable:
Parking Ticket Payment
Parking Permit Renewal
Dog License Applications/Renewals
Freedom of Information Requests
Property Information Requests
Business License Renewal.
The City is investigating and apologizes for...
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Due to heavy rain forecasted and exposure to the elements for Santa and his volunteer firefighter driver, Santa’s Holiday Magic Trail for Saturday, Dec. 12, has been rescheduled to Sunday, Dec. 20, weather permitting.
Affected neighbourhoods are Alton Village, the Orchard, Corporate, Pinedale and Elizabeth Gardens. Santa will be back on the trail on Sunday, Dec. 13.
When Santa’s Holiday Magic Trail resumes, follow along or post his whereabouts using the hashtag...
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Angela Coughlan pool continues to be closed due to an unforeseen maintenance issue and will be closed until Tuesday, Dec. 15, 2020. Service is anticipated to return on Wednesday, Dec. 16, 2020. The following programs are affected and cancelled:
•          Drop-in Rec and Lap Swims
•          Sport Group Rentals (BAD, Synchro, Diving & Masters)
•         ...
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On Tuesday, Nov. 24 , the Service Burlington counter at City Hall, at 426 Brant St., will close one half hour early, at 4 p.m.
Service Burlington will reopen on Wednesday, Nov. 25 with its regular business hours, 8: 30 a.m. to 4:30 p.m.
Thank you for your understanding.

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Angela Coughlan Pool service will be disrupted for one week starting Monday, Dec. 7 through to Friday, Dec. 11, and on Dec. 14 to Dec. 15 from 5 a.m. to 4:30 p.m.
Follow-up maintenance from the recent pool upgrade is necessary to ensure that the pool is in proper working condition.
Maintenance is scheduled from 5 a.m. to 4:30 p.m., weekdays. Evenings and weekends are not impacted.
Daytime programs before 4:30 p.m. will be cancelled:
Lap Swim
Leisure Swim
...
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