Accountability and Transparency

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Integrity Commissioner

The Integrity Commissioner is appointed by Council to oversee the conduct and ethical behaviour of City Council Members and members of their local boards.
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Council Expenses and Gifts Registry

Members of Council are required to publicly report and publish a statement of gifts received, salary, benefits and expenses twice a year.
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Closed Meeting Investigations

City Council has appointed Amberly Gavel Ltd. to conduct all closed meeting investigations.
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Office of the Ombudsman

The Ombudsman listens to and investigates complaints and concerns about City Staff and unfairness in the delivery of City services.
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Customer Service

Do you want to give city staff a compliment or make a complaint?

We would love to hear from you.
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Access City Information or Records

The City of Burlington promotes open government and encourages the routine disclosure of information to the public.
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Internal Audit

The mission of the Office of the City Auditor is to enhance and protect organizational value by providing risk-based and objective assurance, advice, and insight. The City Auditor reports to the Audit Committee, a standing committee of Council. Internal audit reports are available through Audit Committee agendas.
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