Service Burlington is the City of Burlington's customer contact centre.
Service Burlington is temporarily located on the third floor of 390 Brant St. during City Hall construction. 390 Brant St. (Sims Square) is directly south of City Hall and the entrance is on Elgin Street.
To book a marriage license or commissioning appointment, Visit the Marriage Licences page and Commissioning page or call 905-335-7777 or email city@burlington.ca.
In-person service is also available at the Development Services counter on the second floor of City Hall, at 426 Brant St., for services related to:
Open Monday to Friday, 8:30 a.m. to 4:30 p.m. No appointment needed.
Call 905-335-7777 or email city@burlington.ca before your visit.
Request City services through the Customer Web Portal below. If your request is not listed below, call 905-335-7777 or email city@burlington.ca
The City has a secure drop box on Elgin Street for receiving cheque payments. It is dark blue and located to the right of the doors beside Coffee Culture. The drop box is emptied regularly.
Visit Get Involved Burlington to share your feedback and ideas with us.