Play Standards

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Code of Conduct for all City Spaces

The City is committed to providing an enjoyable experience for all.

While visiting:

Treat all participants, visitors, city staff, facilities and equipment with respect.
Respect the privacy of others when taking pictures and videos.
Use space and equipment safely and appropriately.
Speak up against violence and profanity in all its forms.
Live and play by the Human Rights Code.
Report any concerns to City of Burlington staff.

Arena Play Standards

The following is not permitted on the ice:

Food and beverages other than water

Use of hand held mobile devices.

Children six years of age and under without CSA approved helmets.

Children 10 years of age or under must be accompanied by a responsible person 14 years of age or older

Accessing ice during ice resurfacing or, while red beacon is lit.

Continuing play outside of permit start and end times or, during required ice resurfacing.

Gym Play Standards

The following is not permitted in our gymnasiums:

Indoor shoes that mark floor surfaces.
Outside equipment that has not been approved for indoor use.
Food and beverages other than water in the gyms.
Exceeding permit start and end times, or continuing to play during required facility setup/takedown times.

Pools and Water Play Standards

Follow directions provided by the lifeguards and aquatic staff at all times.
Follow Ontario Health Regulation 565 requirements for public pools.
If you are feeling ill or have experienced diarrhea in the past week, do not use the pool.
Wear appropriate, clean swimming attire.
Children who are not toilet trained must wear swim diapers suitable for swimming.
Always use caution; walk on the pool deck wearing clean footwear (street shoes are not permitted).
Children seven years of age or older are asked to use the change room designated for their gender. Community change rooms are available for all.

Supervision Requirements:

Children under six years of age or younger, regardless of swim ability, must be directly supervised, within arm’s reach, at all times by a responsible person 14 years of age or older.
Children seven to ten years of age, regardless of swimming ability, must be accompanied in the facility and remain in visual contact by a responsible person 14 years or older.
One responsible person 14 years or older may assume responsibility for up to a maximum of two swimmers.
Children between seven to ten years of age must pass the facility swim test, of two uninterrupted widths of the pool before they can swim without direct supervision. (within arms reach of a responsible person 14 years or older)
Individuals with serious medical conditions are at a greater risk while swimming and should be accompanied by another individual knowledgeable of their condition(s) and responsible for their supervision.

Warming Pool Use

Children under seven years must be directly supervised.
Children seven years and older must meet admission criteria.
We recommend 10 minutes maximum in the warming pool.

Waterslide use

During recreational swims the following criteria must be met to ride the slide: children must be seven years of age and successfully complete the facility swim test.

Skating Play Standards

All participants including adults must wear helmet for all Sticks & Pucks programs.
Individuals with serious medical conditions are at greater risk while skating and should be accompanied by another individual knowledgeable about their condition(s) and able to offer support to the participants.
Adults are encouraged to wear a CSA approved helmet to maintain safety on the ice.

Supervision Requirements:

Children six years and under must wear a Canadian Skating Association (CSA) approved helmet. Helmet with a face cage is recommended.
Children 10 years and under must be accompanied to the skate by a responsible person 14 years or older who must maintain visual contact throughout the skate and are encouraged to wear a CSA approved helmet to maintain safety on the ice.

Adults

Adults are encouraged to wear a CSA approved helmet to maintain safety on the ice.

Recreational Hockey Play Standards

Games are non-contact
It is mandatory for all players to wear a CSA-approved helmet and full equipment. A hockey stick is also mandatory.
Sign-in sheet available one hour prior to shinny start time
Sign-in, in person only

Goalies:

Play for free
It is mandatory for all goalies to wear a chest pad, goalie pads, a CSA approved helmet with cage and have a blocker, trapper and hockey stick
It is mandatory for all players to wear full equipment

Shinny 19+ and 40+

Limited to 24 players and four goalies, first come, first served

Shinny 8-12, 13-18, 55+, Shinny Women's 16+

Limited to 30 players and four goalies, first come, first served

Voluntary Acceptance of Risk Statement

By entering a City facility or participating in any City of Burlington recreation programs or services, the participant or the legal guardian of the participant voluntarily accepts the risks of injury, death, damage or loss of property as a result of entering the facility or participating in any recreation programs or services. Participants must follow all safety precautions and use appropriate protective equipment as directed by staff or as outlined in program admissions criteria. Participants must comply with all City of Burlington by-laws, policies, and procedures. The City of Burlington may remove a participant from facility and/or terminate participation in any recreation program or service at any time. The City of Burlington is not responsible for any injuries, deaths, damages or loss of property for any reason. The participant or the legal guardian of the participant agrees to fully release the City of Burlington from any claims.

In addition, that the World Health Organization has declared a worldwide pandemic relating to COVID-19. COVID-19 is extremely contagious respiratory illness and is believed to primarily transmit through person-to-person contact and through direct contact with respiratory droplets. The City has put in place preventative measures to reduce the spread of COVID-19; however, the City cannot guarantee that participants in City programs will not become infected with COVID-19. Further, attending the City's facilities and participating in City Programs could increase the risk of contracting COVID-19.

The participant or the legal guardian of a minor participant, acknowledges that entering City's facilities and participating in City Programs carries with it certain inherent risks related to COVID-19 transmission which may include, but are not limited to: i) the risk of coming into close contact with individual(s) or objects that may carry COVID-19; ii) the risk of transmitting or contracting COVID-19 directly or indirectly, to or from other individual(s); and iii) injuries and complications ranging in severity from minor to catastrophic, including death, resulting from directly or indirectly from COVID-19 or the treatment thereof (the "Inherent Risks"). Further, the participants acknowledges that the risks of COVID-19 are not fully understood, and that contact with, or transmission of, COVID-19 may result in risks including but not limited to loss, personal injury, sickness, death, damage and expense, the exact nature of which are not currently ascertainable, and all of which are to be considered Inherent Risks.

Furthermore, by entering a City facility or participating in any City of Burlington recreational programs or services, the participant, acknowledges, on behalf of themselves, and as a legal guardian of the minor registrant, the contagious nature of COVID-19 and the Inherent Risks, and voluntarily accepts to assume assumes the Inherent Risks, including the risk that the participat may be exposed to or infected by COVID-19 by attending the City's facilities and participating in City Programs and that such exposure or infection may result in risk of personal injury, illness, permanent disability, and death, or other losses and expenses. The participants covenants not to sue, and agrees to discharge, and hold harmless the City, its employees, volunteers, agents, and representatives, of and from the any and all actions, causes of actions, claims, demands for damages, loss or injury, accident or illness, including death, and property loss, in any way related, directly or indirectly, to the risks assumed by the participant when entering the City facility and participating in City of Burlington recreational programs.

Zero Tolerance Policy

The City of Burlington’s Zero Tolerance Policy provides guidelines for appropriate behaviour at all city facilities. Conduct that violates the Zero Tolerance Policy will result in actions that include, and are not limited to, suspension from city facilities and appropriate or legal actions.

For more information on the Zero Tolerance policy.

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