Skating

• Residents wanting to register for skating can do so, no more than 25 hours before the program begins.
• Health screening is required before entering the rink.
• To cancel your booking please email liveandplay@burlington.ca.
• Spot will be forfeited if customers have not arrived 15 minutes into skate.

Registration will be for a 1-hour time slot: 

• Monday to Friday, 11 a.m. to 6:30 p.m.
• Saturday Sunday, 8:30 a.m. to 6:30 p.m.

• Make sure you have completed the screening prior to showing up and be prepared to show your completed screening. Screening can be completed at burlington.ca/screening.
• Dress according to weather. You will be outdoors.
• There is no washroom facility or benches on-site. Limited outside skate tying area available. Don’t forget your skate guards if tying skates in your car.
• Please arrive no earlier than 5 minutes prior to your start time to put on your skates.
• Upon arrival, proceed to the entrance. If you are waiting in line you will be required to wear a mask. A staff person will be there to ensure you have pre-registered and completed the screening.
• Follow appropriate signage and arrows to the entrance.
• Once your skate is over, please proceed to the designated exit. You will have 5 minutes to vacate the area.

• Ensure you maintain a 2-meter physical distance from others and while skating.
• Face masks are required if you are unable to maintain a 2-meter physical distance and in the line-up. We recommend residents to wear a face mask during their visit.
• An adult must be present on location for children under the age of 10 at all times.
• Children 6 years and under must wear CSA approved hockey helmets.
• Skates must be worn on the rink surface at all times. No boots or shoes allowed.
• Please take your garbage with you.
• No pets, food or drink on the rink surface.
• No chairs, strollers or sporting equipment are allowed on the rink surface.
• Organized hockey, the use of sticks/pucks and figure skating maneuvers are prohibited.
• The City of Burlington is not responsible for any injuries, deaths, damages, or property loss.
• In case of emergency, call 911.

Can a resident walk-in and skate?

No, residents are asked to register ahead before coming to a skate.

Why do I need to register if it’s free?

We have a limited number of skating opportunities. To allow as many residents to enjoy skating and manage capacity, we asked that everyone register themselves or family members coming for a skate.

Why is the artificial rink allowed to open?

According to the Provincial stay at home regulations, outdoor activities such as skating, hiking and other outdoor activities are exempt as exercise is considered essential.

I cannot make it to the skating time that I booked. How do I cancel?

We encourage residents who want to cancel to reach out to customer service as soon as possible by emailing liveandplay@burlington.ca. This will allow the spots to open up for others to enjoy. Make sure to include as much detail as possible, e.g. name(s) of all participants.

I’ve registered, what do I need to do?

Residents can arrive 5 minutes prior and will have 5 minutes after skate to prepare before leaving. Come dressed for skating. You will be outdoors! Tie your laces up in your car, so don't forget your skate guards as there are no benches at the rink. Once your skate is over, we asked that you vacate the area and follow the exit sign.

Is there any washroom facility at this park?

There is no washroom facility at this location/park.

I never seem to get a spot as the skate fills up every time I tried to register online. Why?

In the current phase of the Provincial Framework, there is limited capacity to minimize the spread of the virus and ensure safety of participants and staff.

Who can I contact about suggestions or improvements to your registration system, e.g. spots for family/party, waitlist etc.? I also have a comment, who can I talk to?

Thank you for your suggestions. Residents can email liveandplay@burlington.ca, and the Skate team will investigate and implement improvements where possible.