Facility and Park Rentals

How to Create a Live & Play Account

Play Standards apply to all rentals.

• Everyone must wear mask/face covering entering the facility and can remove once ready to go into the pool or onto the ice.  Masks can only be removed for exercise, therefore if the group is not exercising in a room or gym a mask must be worn.
• Household members only together in the rented space.
• Must complete e-screening – one screening can be done for one family, simply list all members of you family.  All patrons are required to complete screening no more than one hour prior to entering the facility. Screening can be completed at burlington.ca/screening and will need to be shown before entering the facility. To expedite entry please come prepared to show proof of your screening results (screenshot or email confirmation) to city staff. All family members must enter the facility together.
• Come ready to participate. Only changerooms at pools are available. Lockers will not be available and there will be limited use of changeroons, washrooms and showers.
• Renters can enter the facility 10 minutes before rental time and must leave immediately at rental end time.
• Water bottle filling only at fountains, please bring own water bottle.
• All sport equipment owned by City will be cleaned and disinfected after each rental.
• Practice health measures at all times: stay home if ill, cough/sneeze etiquette, wash hands, don’t touch face or eyes, 2 metre physical distancing from all others not in your household.
• To protect the health and safety of all, lost and found items such as towels, bathing suites, googles will not be kept.

What entrance should I enter at each facility?

Most facilities will use the main entrance. Depending which ice rink being used at Appleby Ice Centre will determine which door is being used as the main entrance.

Can I bring in food and drinks?

At this time no food and drink can be brought into the facilities.

What activities can I play in the gyms and in the ice rinks?

Gym

• Basketball and soccer with nets
• Practice volleying (no nets)
• Fitness training
• Running around in the open gym

Ice Rink

• Hockey with nets
• Recreational skating
• Figure skating

Will there be equipment that we can use in the gym, ice rink or pool?

Gyms

• Only nets
• Bring your own equipment

Ice Rink

• Nets and skate aids available

Pool

• Lifejackets available

Do I have to fill out a screening for everyone in my household?

One screening can be done for one family, simply list all members of you family. All patrons are required to complete screening no more than one hour prior to entering the facility. Screening can be completed at burlington.ca/screening and will need to be shown before entering the facility. To expedite entry please come prepared to show proof of your screening results (screenshot or email confirmation) to city staff.

How far in advance can I book?

Starting Dec. 14, any available timeslots from Dec. 15 to Jan. 3, 2021 can be booked. Booking closes 24 hours prior to rental time, and same day rentals are not available.

How long can I rent for?

• 1 hour for pool
• 1 or 1 ½ hour for ice rink, gym and community room

Do I have to wear my mask once in the rented space?

Everyone must wear a mask when entering the facility. If you are participating in an exercise, you can remove your mask once in your rented space.

Can I book more than one rental per day?

To accommodate as many community members as possible, we request that you only book one rental per day.

All bookings are final.

Questions

905-335-7600

liveandplay.burlington.ca 

As more of the city’s indoor recreation facilities reopen, the priority remains limiting the spread of COVID-19 and strictly following Provincial and Regional health directives.

As a result, there are reduced rental opportunities for the City’s recreation facilities.

• To allow for physical distancing, capacities at City rinks, gyms, auditoriums, rooms and pools are reduced. To help off-set this, City Council has approved a 25% reduction in hourly rental rates for the season.
• Buffer times will be built in before and after all activities to allow for cleaning and disinfection protocols and the safe movement of attendees in and out of the activity spaces and facility.
• Halton District School Board and Halton Catholic District School board facilities are not available for community use.
• In order to respond to the constant changes with COVID-19, recreation staff will be allocating facility space for the Fall 2020 season only. A separate allocation process will happen later this season for facility rental dates after January 2021.
• Recreation staff will be allocating space based on the Framework for Community Recreation that was approved by City Council on Feb. 24, 2020.
• Given the complexity of the situation, the limited inventory and following the recommendations from the province, the City will not be renting space to private groups or to individuals for any recreation, sport, meetings or socials at this time. Private renters and individuals that have previously been included in seasonal space allocation will be contacted by their City relationship manager.
• All originally scheduled Tournaments and Festivals & Events at city recreation facilities are cancelled due to limits on gathering sizes.

Outdoor Rentals

• Parks and sport fields are open for casual use
• Rentals for sport fields (diamonds, fields) and group photography in parks are available through to October. Email rentals@burlington.ca for availability.
• Reservations for picnic sites are not being issued this season. Picnic sites are available for use first come first served. Tables are not sanitized. To keep the picnic sites and parks clean, use the trash bins provided or better yet, carry out everything you bring in, including your waste.

Please note that you must have liability insurance to host a meeting, recreational event or program at any facility in Burlington. You can provide your own certificate of insurance, or coverage for many activities and rental types can be provided for an additional fee. Please request at the time of booking.

The City of Burlington’s rental fees for not for profit organizations and small businesses who use recreation facilities to run programs for the community will continue to see a reduced rental fee that will gradually increase to regular rates later in 2021. This support is provided to assist organizations impacted by the COVID pandemic and the restrictions imposed on these organizations in order to reduce the spread of the virus.  

This approach lowers financial relief as we head into pandemic recovery.

Continuing rental rate reduction support into 2021 will help as many of these groups as possible survive this disruption, maintaining "something to come back to" post-pandemic. Groups will be encouraged to pass savings along to residents, lowering or maintaining the cost of participation for families and individuals. Priority is already given in the space allocation process to groups with a fee assistance program; this will continue with the goal of maximizing safe, accessible, and affordable participation in recreation and sport.

Fee Schedule

• 20 per cent rental fee reduction in the first quarter
• 15 per cent reduction in the second quarter
• 10 per cent reduction in the third quarter
• Return to pre-COVID-19 rates in the fourth quarter of 2021

User groups will be contacted by the City staff.

The City of Burlington makes every effort to keep our facilities open for scheduled activities and rentals. When unsafe weather conditions occur, the city may close facilities.

Three ways to get closure information:

• Subscribe to get email notifications at burlington.ca/enews
• Weather closure information will be updated on burlington.ca/facilityclosures
• 905-335-7738 will be updated with a recorded message

Rental cancellations request when city facilities remain open

When Environment Canada issues a weather alert, advisory or watch, renters may proactively cancel or reschedule without penalty.

• If you wish to proactively cancel due to weather, email weathercancel@burlington.ca at least two hours prior to rental start time.
• You will be contacted by email the next business day to confirm adjustments to your facility rental contract.

For more information please contact: Recreation - Rentals

• Tel: 905-335-7738
• Email: rentals@burlington.ca