Services for You

To protect the public and City staff and to help minimize the spread of COVID-19, access to City Hall is limited to Service Burlington services only, including in-person payments for: 

• Parking permits and tickets
• Property taxes
• Freedom of Information requests
• Garbage tags
• Dog licenses
• Property information requests

The above services are also available for online payments. Service Burlington continues to offer marriage licenses and commissioning services by appointment. Please call Service Burlington at 905-335-7777 or email city@burlington.ca to schedule. The Service Burlington counter is open between 8:30 a.m. and 4:30 p.m., Monday to Friday.

City staff continue to work remotely and are ready to assist the community in the delivery of as many services as possible. For information and updates on City services, including what’s open and closed visit burlington.ca/coronavirus. We appreciate your patience and understanding.

The City of Burlington offers a variety of services to residents.

Get around with Burlington Transit, apply for a business licence, pay for a parking ticket and more.