Is your home fire safe? We can help.
Join the Alarm Assistance Program to receive a free, annual home safety visit with firefighters from your neighbourhood fire station.
Who is this program for?
This program is offered to Burlington homeowners over the age of 65 or residents with a disability that prevents them from maintaining their home's smoke and carbon monoxide alarms. This program is for people with no support network or agencies available to assist.
How can I participate in the program?
Contact us directly for more information and to see if you're eligible:
905-637-8207, ext. 6236 or firedepartment@burlington.ca
You may also be referred to the program by your doctor, a family member, friend or emergency responder.
What can I expect during the visit?
Once you have contacted us to book your appointment, our on-duty firefighters will arrive (in a fire truck) on the day of your scheduled visit and will:
- Test your smoke alarms and CO alarms to make sure they are working and are installed in the proper locations of your home.
- Replace batteries in smoke and CO alarms (including back-up batteries in hard-wired alarms.)
- Install/replace battery-operated smoke alarms and CO alarms as needed.
*Most alarms (battery or hard-wired) expire after 10 years and must be replaced according to manufacturer's instructions.
Important: If you have hard-wired alarms in your home, the units must be installed and/or serviced by a licensed technician/electrician.
Program participants will:
. Voluntarily consent to be in the program
. inform us if you plan to move or no longer wish to participate
. Receive important fire and life safety information from our friendly and knowledgeable staff
. Provide replacement batteries for firefighters to install during the scheduled home visit
For more information:
Call the Alarm Assistance Program Line at: 905-637-8207, ext. 6236
If there is an emergency and you require immediate assistance, dial 9-1-1.