In case of emergency always dial 9-1-1
For general enquiries please call 905-637-8207 and follow the menu options. If you are experiencing difficulties with a smoke alarm, carbon monoxide alarm or are a technician working on a fire protection system, please call the non-emergency dispatch centre at 905-637-8253.
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You must call us at 905-637-8253 before any interruptions to a fire system (24 hours a day, 365 days a year).
Fees may apply if it is determined that a false alarm response is due to system maintenance with failure to notify Burlington Fire.