Please use the interactive map to locate and submit a request.
Requests currently being accepted:
If you do not see a specific request type above, please send us an email.
City of Burlington staff will be alerted and will respond within a reasonable time to address the request. Residents may also indicate their agreement with the request, make comments, follow the request, or share the reported request with other citizens.
Please note: The Citizen Service Request is not to be used for emergencies. For emergencies call 9-1-1.
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This information is collected by The Corporation of the City of Burlington under the Municipal Act for the purposes of addressing and reporting on citizen service requests. Questions about the collection of this information can be addressed to the Roads and Parks Maintenance Department, 3330 Harvester Road, Burlington ON, L7M 3N8.
SeeClickFix is a third party service with its own set of terms and conditions. SeeClickFix may contact you using the email address you provide, but they will never display your account's email address on the open web, and they won't ever sell your address to anyone else. You can read their full email policy here.