The City of Burlington is launching a Customer Relationship Management (CRM) system that will allow people to contact the city through the channel of their choice: phone, email, online and in-person.
Because of the size of this project, City departments will be joining the CRM system one at a time. This online component is a pilot for Transit, Transportation, and Roads, Parks and Forestry service requests only.
If you do not see a specific request type below, please send us an email.
Please note: Requests submitted outside of regular business hours (Monday to Friday 8:30 a.m. - 4:30 p.m., excluding holidays) will not be processed until the following business day.
For parking enforcement outside of regular business hours, please contact Halton Regional Police Services at 905-878-5511 and ask for Dispatch.