Please use the interactive map to locate and submit a request.
Requests currently being accepted:
- potholes
- traffic signs
- traffic signals
- street lights
- graffiti
- nuisance signage
- coyote sightings
If you do not see a specific request type above, please send us an email.
City of Burlington staff will be alerted and will respond within a reasonable time to address the request. Residents may also indicate their agreement with the request, make comments, follow the request, or share the reported request with other citizens.
To Submit a Request:
- Click on the "Report" tab below.
- Enter the street address of the location for your service request. Drag the map marker to the location of your request or type in the address and click "Next". NOTE: This location information is key to staff finding and addressing your request promptly.
- Fill out the required fields.
- Click "Submit".
Please note: The Citizen Service Request is not to be used for emergencies. For emergencies call 9-1-1.
* indicates a required field.
This information is collected by The Corporation of the City of Burlington under the Municipal Act for the purposes of addressing and reporting on citizen service requests. Questions about the collection of this information can be addressed to the Roads and Parks Maintenance Department, 3330 Harvester Road, Burlington ON, L7M 3N8.
SeeClickFix's Email Policy
SeeClickFix is a third party service with its own set of terms and conditions. SeeClickFix may contact you using the email address you provide, but they will never display your account's email address on the open web, and they won't ever sell your address to anyone else. You can read their full email policy here.