The City of Burlington is launching a Customer Relationship Management (CRM) system that will allow people to contact the city through the channel of their choice: phone, email, online and in-person.
Because of the size of this project, City departments will be joining the CRM system one at a time. This online component is a pilot for Transit and Transportation service requests only.
If you do not see a specific request type below, please send us an email.
If you require assistance, or need to reset your password for the service portal above, please contact Service Burlington during regular business hours at 905-335-7777 or email city@burlington.ca.
Please note: Requests submitted outside of regular business hours (Monday to Friday 8:30 a.m. - 4:30 p.m., excluding holidays) will not be processed until the following business day.
For parking enforcement outside of regular business hours, please contact Halton Regional Police Services at 905-878-5511 and ask for Dispatch.