Utilities

Hydro

Burlington Hydro Inc. maintains 32 substations and almost 1,600 kilometers of medium voltage distribution lines to deliver electricity to approximately 65,000 residential and commercial customers in Burlington. The company is wholly owned by the City of Burlington. Visit Burlington Hydro for outage alerts, billing and payment information, usage rates, safety tips and more.

Phone: 905-332-1851
Website: Burlington Hydro

Natural Gas

Natural gas service is provided by Enbridge Gas.

Rural Internet Installation

Bell Canada and Internet Access Solutions (IAS) are each working independently in specific areas to complete Rural Internet Installation projects.

For more information on each company’s project progress, please visit our Rural Internet Installation page.

Water

Halton Region is responsible for water purification and distribution, and wastewater treatment and collection in Oakville, Burlington, Milton and Halton Hills. Halton consistently monitors the quality of drinking water quality to ensure it is safe when it reaches your home, school or business.

Current water and sewer rates are available online. You can also request a service call online. Visit the Halton Region website for additional information, including if the area in which you live has an outdoor water restriction.

Phone: 905-825-6000
TTY: 905-927-9833
Website: Halton Region

Water Bill

Water and wastewater charges are billed by Burlington Hydro on behalf of Halton Region who set the water and wastewater rates.

For questions relating to your water bill, contact the Customer Service Department at Burlington Hydro Inc. at 905-332-1851.

Wastewater