Basement flooding may happen during severe rainstorms. Sewers can become overloaded due to excessive water from downspouts, weeping tiles, foundation drains or sump pumps connected to sanitary sewers.
If you experience a flood in your basement or have concerns about drainage, debris or damaged trees in their neighbourhood, call 311. Calling 311 will assist you with accurate tracking of your concern and follow-up calls.
Halton Region offers a one-time basement flood prevention subsidy to assist Halton residents who have a history of basement floods caused by a backup or surcharge of the sanitary sewer system. The subsidy is also available to residents who have not experienced flooding, but would like to correct improper storm water connections and install a backwater valve.
Residents with basement floods due to a sanitary sewer back-up may also qualify for financial assistance ($1,000) from Halton Region. For more information, call 311 or visit www.halton.ca.
Flooding caused by overland flow (storm water) should be directed to the City of Burlington.
There is a heightened risk of electric shock, serious injury and even death when water makes contact with electrical systems. If flooding has occurred: