Every time you dig in the ground, wherever it may be, you need to think about what services might be buried underground. Gas pipelines, electrical services, telephone and cable TV, water and sewer connections can all hurt you if you begin digging before understanding where they are located. Distribution networks for utilities that serve your neighborhood are also underground, and may be part of a larger national feeder route.
Damaging underground services can have serious consequences:
- Personal injury
- Loss of essential services
- Creating a safety risk for others
- Expensive restoration costs and potential legal actions
Ontario One Call (ON1Call)
Ontario One Call (ON1Call) is a call centre that receives excavation locate requests. They assist registered owners with locating underground facilities within a planned excavation site. The centre is open 24 hours a day to receive requests. Requests for an excavation locate are free and can be submitted online or by phone:
Ontario One
(Call before you dig includes 360 Networks: Bell Canada, Cogeco Cable, Hydro One, Imperial Oil, Trans Canada Pipelines, Union Gas, etc.)
1-800-400-2255
Additional Contacts
Burlington Hydro
905-332-1851
City of Burlington (traffic signals, storm sewers, streetlights)
905-333-6166
Halton Region (sanitary sewers, watermains)
1-866-442-5866