COVID-19 Property Tax FAQs
The City is accepting in-person property tax payments by cheque and debit. Cash payments are not accepted at this time. Payments can be made at the Service Burlington counter in its temporary new location on the 3rd floor of 390 Brant St. (directly beside City Hall to the south]. Customers can access 390 Brant St. from the entrance on Elgin Street. See map
Please see below for other payment options. For the latest information about impacts to City services and programs as a result of COVID-19 restrictions visit our coronavirus page.
Support for businesses impacted by COVID-19 can be found through:
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How can I make a payment? |
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Taxpayers have numerous ways of remitting payment for property taxes that respect physical distancing;
Property taxes are the most important revenue source for the City to ensure we continue to provide essential services for residents of the City of Burlington during these challenging circumstances. |
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How do I contact the property tax office? |
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Staff are answering our tax phone line 905-335-7750 during business hours (Monday to Friday from 8:30 a.m. to 4:30 p.m.). We can be reached by emailing propertytax@burlington.ca for any inquiries or by email to pap@burlington.ca for inquiries specific to our pre-authorized payment plans. |
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Does the City offer any tax relief for property owners financially impacted by COVID-19? (2022 Property Tax Payment Plan) |
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Burlington City Council approved a 2022 COVID-19 Property Tax Payment Plan program on Jan. 11, 2022. Property owners must apply for the 2022 COVID-19 Property Payment Plan program by completing the online application. The program will allow eligible property owners who are unable to pay property taxes by the regularly scheduled tax due dates, to make payments under a pre-authorized payment plan. If eligible, equal monthly withdrawals will be made that will allow for the property taxes to be paid in full by Dec. 1, 2022. Immediately following enrollment, no penalty or interest will be applied for the duration of the payment plan as long as payments are made. Additional details:
For more information about the program, email pap@burlington.ca. |
Property Assessment Update and COVID-19
As a result of the pandemic surrounding COVID-19, the reassessment originally scheduled to be completed for the 2021-2024 taxation years has been postponed.
Please visit the following link to the Municipal Property Assessment Corporation (MPAC) for updates regarding the reassessment.
https://www.mpac.ca/HowAssessmentWorks
For the 2022 taxation year, your property’s assessed value will be the same value as that from the 2020 taxation year unless there have been changes to your property.
For information regarding an appeal of your property assessment, please visit the appeals page.
Where do your tax dollars go?
Your total property tax bill provides for more than just the cost of city services. Like the city, Halton Region prepares a budget each year, with a large part of their operating expenditures funded through property taxes. The Province determines education tax rates.
The City's portion of the overall 2022 residential tax bill is 46.2 cents of every tax dollar and the remaining 53.8 cents goes to Halton Region and the Province of Ontario for education taxes.
The city considers it very important for taxpayers to understand what city services they receive for their property tax dollars. For 2022, an urban residential property assessed at $500,000 amounts to approximately $1,852 in property taxes for city services.
Where Your 2022 Tax Dollars Are Spent
(per $500,000 of residential assessment)
| Service | Amount |
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| City Services (46.2%) | $ 1,851.93 |
| Capital | $ 434.79 |
| Public Safety Services | $ 335.40 |
| Maintenance Services | $ 254.94 |
| Roads and Transportation | $ 254.02 |
| Internal Support and Administration | $ 230.20 |
| Leisure Services | $ 157.95 |
| Local Boards and Other Agencies | $ 152.19 |
| Design and Build | $ 33.82 |
| Hospital Levy | $ 32.15 |
| Customer Relations and Citizen Representation Services | $ 26.33 |
| Mayor And Council | $ 17.31 |
| Net Corporate Revenues | $ (77.17) |
| Regional Services (34.7%) | $ 1,391.85 |
| Halton Regional Police Service | $ 518.85 |
| Road Operations | $ 172.70 |
| Waste Management Services | $ 143.45 |
| Public Health and Paramedic Services | $ 123.00 |
| Housing | $ 108.95 |
| Other Services | $ 86.75 |
| Services for Seniors | $ 62.90 |
| Planning & Economic Development | $ 49.45 |
| Conservation Authorities & Heritage | $ 37.55 |
| Children's Services | $ 36.90 |
| Property Assessment | $ 29.30 |
| Employment & Social Services | $ 22.05 |
| Education (19.1%) | $ 765.00 |
| Total 2022 | $ 4,008.78 |
Additional Information
Select a link below to learn more about:
- Paying taxes - when taxes are due and payment options
- Tax rates - rates for the past few years
- Property assessment - how to look up your property assessment and resources for understanding and estimating assessments
- Rebates and deferrals
- Updates to mailing address or ownership - moving or changing mailing address
- Contacts and related links - important contacts for assisting with property taxes and assessments
- Appeals - how to file an appeal
- Tax Applications - for tax reductions due to demolition, fire, exemptions, etc.