The City of Burlington continues to take appropriate action to prioritize the health and well-being of our community and staff. Our goal is to keep the public and staff safe and help minimize the spread of the COVID-19 virus.
Masks or face coverings are mandatory in enclosed public spaces. Wearing a mask or face covering is now recommended outdoors when you can't physically distance more than two metres. For information about masks and face coverings please visit burlington.ca/coronavirusfaq.
For information about coronavirus, including when and where to get tested for COVID-19, please visit Halton Region public health at halton.ca/COVID19.
The approval and availability of COVID-19 vaccines is an important step in our collective response to stop the spread of the virus. Learn more about COVID-19 vaccination on the Halton Region website.
If you have COVID-19 related questions, email accesshalton@halton.ca or call 311.
For the latest actions taken by the City of Burlington please visit and subscribe to our News and Notices.
Based on guidance from Provincial regulations and Halton Region Public Health, City services allowed to be offered will follow level policies and protocols in place to prioritize the health and safety of our staff and our residents.
We ask for your patience and understanding as the City works to ensure it has the appropriate resources and procedures in place to protect City staff and residents and prevent the spread of COVID-19.
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City Services Available | ||||||||||||
The following public services/programs are available while the City continues to operate under a state of emergency. The City also continues to provide a number of services online by e-form or website application, view our Online Services webpage for more information.
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The City and many other local boards, agencies, organizations and public facilities have made the decision to close their doors in an effort to reduce the spread of COVID-19 in our community. We have compiled a consolidated list below, with the most up-to-date status.
City closures and program/service cancellations | ||||||||||||||||||||||||||
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External Partner closures and program/service cancellations | ||||||||||||||||||||||||||
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Refunds for Recreation programming | ||||||||||||||||||||||||||
Requests for refunds can be sent by email to liveandplay@burlington.ca. Please be sure to include your full mailing address in your request. |
In these times, we are fortunate in Burlington to be a city filled with many generous and caring people, it is one of the many reasons we are the best community in Canada. In times of need and uncertainty, we can always count on each other.
Community Supports |
Several community groups are forming offering support to those who need it. Please see below to learn more. Halton Region is also aware of emergent volunteer groups that would like to help and are connecting with those groups to support and leverage their capacity. We will continue to stay connected with the Region as information is available. Please view our COVID-19 Community Resources page for more information. |
Property Tax Relief |
In response to the COVID-19 pandemic and the resulting economic impact, on April 6, Council approved temporary property tax relief which allows businesses and residents additional time to make the April interim installment up until June 30 without incurring late payment charges. On June 22, City Council approved further relief of late payment charges for property tax installments to Aug. 31, 2020. Final tax bills were mailed in July with due dates of Aug. 20 and Oct. 20. Property owners who continue to experience financial hardship are encouraged to contact property tax staff by email at pap@burlington.ca. Property taxes are the most important revenue source for the city to ensure we continue to provide essential services for residents of the City of Burlington during these challenging circumstances. Taxpayers are encouraged to make payments where possible during these unique times. This temporary relief will be reviewed by staff and council on an ongoing basis until the State of Emergency related to COVID-19 is lifted. Tax inquiries can be sent by email to propertytax@burlington.ca or by phone to 905-335-7750. Click on the link for details on the COVID-19 Interim Property Tax Relief. |
Business Supports |
Team Burlington Supporting Businesses A business resource site has been launched to keep businesses informed about programs, funding opportunities, resources and online services to help ease the stress and uncertainty businesses are currently facing. Burlington Economic Development has also set-up a business support phone line to provide businesses with direct access to staff to answer questions and help make sense of new information coming from higher levels of government. Businesses can call 289-337-5505, ext. 102, Monday to Friday between 9 a.m. and 5 p.m. |
We continue to work closely with Halton Region Public Health and make our decisions based on the latest scientific evidence on COVID-19.
We thank our residents for their understanding as we address this challenge together. We will continue to share City updates with the public.
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