The City of Burlington continues to take appropriate action to prioritize the health and well-being of our community and staff. Our goal is to keep the public and staff safe and help minimize the spread of the COVID-19 virus.
Following the Province’s announcement to lift capacity limits in select settings where proof of vaccination is required, the City of Burlington will begin to move towards gradually increasing capacities for recreation facilities and programs. Visitors and participants are asked for patience as the City works toward returning to pre-pandemic capacity as we expand programming where possible. To accommodate the changes, some programs may have to change times, dates or locations.
Masks
Masks or face coverings are mandatory in enclosed public spaces. Wearing a mask or face covering is also recommended outdoors when you can't physically distance more than two metres. For information, visit burlington.ca/coronavirusfaq.
COVID-19 enhanced vaccine certificate
In keeping with the provincial regulations and guidance, effective Sept. 22, 2021, individuals entering indoor City facilities used for sports, recreational fitness activities, meetings, and events, will be required to be fully vaccinated (as defined in the provincial guidance) and provide proof of vaccination, along with identification (unless otherwise exempt). For information, visit burlington.ca/coronavirusfaq.
Halton Region Public Health
The approval and availability of COVID-19 vaccines is an important step in our collective response to stop the spread of the virus. Learn more about COVID-19 vaccines, vaccination clinics and where to get tested for COVID-19 at Halton Region public health, halton.ca/COVID19.
If you have COVID-19 related questions, email accesshalton@halton.ca or call 311.
For the latest actions taken by the City of Burlington please visit and subscribe to our News and Notices.
What’s open for public use
Based on guidance from Provincial regulations and Halton Region Public Health, City services allowed to be offered will follow level policies and protocols in place to prioritize the health and safety of our staff and our residents.
We ask for your patience and understanding as the City works to ensure it has the appropriate resources and procedures in place to protect City staff and residents and prevent the spread of COVID-19.
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The following public services/programs are available while the City continues to operate under a state of emergency. The City also continues to provide a number of services online by e-form or website application, view our Online Services webpage for more information.
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Closures and Cancellations
The City and many other local boards, agencies, organizations and public facilities have made the decision to close their doors in an effort to reduce the spread of COVID-19 in our community. We have compiled a consolidated list below, with the most up-to-date status.
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| Requests for refunds can be sent by email to liveandplay@burlington.ca. Please be sure to include your full mailing address in your request. |
Community and Business Supports
In these times, we are fortunate in Burlington to be a city filled with many generous and caring people, it is one of the many reasons we are the best community in Canada. In times of need and uncertainty, we can always count on each other.
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| Several community groups are forming offering support to those who need it. Please see below to learn more. Halton Region is also aware of emergent volunteer groups that would like to help and are connecting with those groups to support and leverage their capacity. We will continue to stay connected with the Region as information is available. Please view our COVID-19 Community Resources page for more information. |
| Property Tax Relief |
| At a special meeting of Council on March 3, 2021, City Council approved a 2021 COVID-19 Property Tax Deferral Payment Plan to provide relief to residents and businesses that continue to face financial hardship as a result of the COVID-19 pandemic. The application-based program will allow eligible property owners who are unable to pay property taxes by the regularly scheduled tax due dates, to defer taxes under a pre-authorized payment plan. If eligible, equal monthly withdrawals will be made that will allow for the property taxes to be paid in full by Dec. 1, 2021. To learn more about the deferral plan, visit burlington.ca/propertytax Property taxes are the most important revenue source for the city to ensure we continue to provide essential services for residents of the City of Burlington during these challenging circumstances. Taxpayers are encouraged to make payments where possible during these unique times. Tax inquiries can be sent by email to propertytax@burlington.ca or by phone to 905-335-7750. |
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Team Burlington Supporting Businesses A business resource site has been launched to keep businesses informed about programs, funding opportunities, resources and online services to help ease the stress and uncertainty businesses are currently facing. Burlington Economic Development has also set-up a business support phone line to provide businesses with direct access to staff to answer questions and help make sense of new information coming from higher levels of government. Businesses can call 289-337-5505, ext. 102, Monday to Friday between 9 a.m. and 5 p.m. |
We continue to work closely with Halton Region Public Health and make our decisions based on the latest scientific evidence on COVID-19.
We thank our residents for their understanding as we address this challenge together. We will continue to share City updates with the public.
Stay Informed
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You can also view and subscribe to our Health and Safety Notices page for more information.
Links and Resources
- Halton Region Public Health www.halton.ca/coronavirus
- Government of Ontario: www.ontario.ca/coronavirus
- Government of Canada: www.canada.ca/coronavirus
- World Health Organization: www.who.int
- Residents can stay informed at Burlington.ca as well as on our social media channels: @cityburlington on twitter and facebook.com/cityburlington