Short-term accommodations (STAs) are only allowed in a person’s principal residence to help maintain the availability and affordability of long-term housing in our community. This rule prevents residential properties from being turned into dedicated short-term rentals, which can reduce housing supply for residents. It also ensures that short-term rentals are managed by people who live in and contribute to the neighborhood, promoting community stability and accountability.
Short-Term Accommodations Licence
A "short-term accommodation" typically describes a rental property that is rented out over a short period of time (i.e. up to 28 consecutive days) for a fee. Platforms such as Airbnb and VRBO offer a service where individuals can advertise and book a short-term accommodation.
Beginning on May 1, 2025, the City’s new Short-Term Accommodation By-law will come into effect. The By-law requires that all short-term accommodations be licensed in Burlington by the property owner.
The by-law is designed to address the following:
- Housing availability: The by-law requires that any property licensed as a short-term accommodation must be the primary residence of the applicant (or have approval from the primary applicant) and can only be rented for a maximum of 28 consecutive days and a total of six months (183 days) per year.
- Common nuisances: The by-law aims to mitigate neighbourhood nuisances such as noise, parking issues, and garbage. Owners must provide a ‘renter’s code’, submit plans for garbage and parking, and limit occupancy based on the home size.
- Safety: Owners must submit HVAC and electrical certificates, declare compliance with maintenance plans, and follow the Building Code and Fire Code.
Apply for a Short-Term Accommodation Operator Licence
The application fee is $300. As per the City’s Short-Term Accommodation By-law, property owners must provide the following:
- HVAC certificates
- Electrical system certificate from within the last 6 months
- Lot maintenance and parking plan
- Floor plan
- Documentation showing applicant’s right to possess the property
- A Renter’s Code
- Proof of insurance
- Copy of deed or transfer showing proof of ownership
- Criminal Reference Check
Inspections and What to Expect
An inspection will be conducted before someone can begin hosting, and it has become a requirement before anyone receives their licence. A By-law Officer is authorized to visit the property at a reasonable time to make sure everything is in line with the rules.
They may check to ensure:
- Any orders or requirements under this By-law, including all relevant by-laws are being followed.
- All regulations and conditions of a Short-Term Accommodation Licence are being met.
What to Do After Your Short-Term Accommodation is Approved
- Post your licence in a prominent location
- Provide renters with the parking plan, maintenance plan, and Renter’s Code of Conduct
- Post a Fire Plan in visible areas like the kitchen and front door
- Conduct safety checks after each stay
- Maintain rental history for one year (including dates, address, stay duration, and confirmation of Renter’s Code receipt)
Short-Term Accommodations Frequently Asked Questions (FAQs)
Why are short-term accommodations only allowed in a person’s principal residence?
What are the rules for noise, garbage, and parking?
Short-term accommodation properties are required to follow the same rules as any other household in Burlington. Noise regulations ensure quiet hours are respected, garbage must be managed according to the Region's waste collection schedule, and parking must align with the City’s parking by-laws. The short-term accomodation licence helps reinforce these rules and ensures properties remain good neighbours in the community.
What are the penalties for operating without a licence or violating the by-law?
Residences which are operating as short-term accommodations will need to comply with all local and municipal by-laws, including licensing requirements, lot maintenance and noise. The City will triage all complaints in a case-by-case scenario and take appropriate action in enforcement when required.
Can I transfer my licence if I sell my home?
No, they are not transferable. If you sell your home, the new owner must contact the City if they are interested in using their property for a short-term accommodation.
Are condo units or apartments eligible for short-term accommodation licences?
Condo units and apartments are eligible for short-term accomodation licences if the condo board for the property allows it. In addition to the regular requirements for short-term accommodations, they will also need to supply a written approval from the condo board.
Will my licence need to be renewed annually, and what is the renewal fee?
Yes, property owners need to renew their license annually to continue operating. The annual fee is $300.
Can neighbours report issues with short-term rentals, and how do they do so?
Neighbours can contact the City to report a complaint. Operating hours are 8:30 a.m. - 4:30 p.m. Monday to Friday. You can contact us by email or by telephone.
Will the Municipal Accommodation Tax apply to short-term accommodations?
The City is currently exploring the feasibility of implementing the Municipal Accommodation Tax for short-term accommodations and will report back to Council later this year.
If you're unsure whether your planned use requires a Development Permit or whether your property is affected by NEC policies, you should contact the Niagara Escarpment Commission directly. They can confirm what approvals, if any, are needed for your situation.