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Disclaimer

The City of Burlington World Wide Web Site is being provided for information purposes only.

The City of Burlington does not accept any responsibility for reliance thereon. The authors publishing on the City of Burlington Web site do not make any representations or warranty, express or implied, including without limitations, as to the quality, merchantability and fitness for The City of Burlington's Web Site. The City shall not be liable for any indirect, special, incidental, exemplary, consequential or other damages including lost profits and the user saves the City harmless

The Corporation of the City of Burlington does not accept any responsibility for the accuracy of this information, nor is it responsible for any expenses or damages incurred directly or indirectly resulting from the use of this information.

Please check with City staff for the most up to date information.

The City of Burlington's Web site has not been prepared for any manufacturer or any other company and the authors have not received remuneration from any manufacturer or any other company in connection with its design.

The City of Burlington makes every effort to ensure that the material provided herein is current, however The City of Burlington reserves the right to change notices or descriptions without advanced warning.

In the case that information available at City Hall and that of the City of Burlington Web Site is in discrepancy it shall be deemed that the material located at City Hall to be current and correct overriding the material contained within the Web site It is always in the best interest of the viewers of the City of Burlington's Web site when in doubt to contact The City of Burlington to ensure timely and accurate information.

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It is important that you read the terms of this disclaimer as they apply to you in your use of the Digital Assistant. Your use of the Digital Assistant indicates that you acknowledge and agree to the terms of this disclaimer.

This is a pilot project that is evolving. The Digital Assistant product will undergo changes over time, influenced by chat requests, generative AI, and potential future updates to the platform, including the incorporation of additional data sources. As a result, the outcomes are subject to change.

The Digital Assistant is being provided for information purposes only. Information provided by the Digital Assistant is not to be construed as advice of any kind, including legal or tax advice. The City of Burlington does not accept any responsibility for your reliance on any information provided by the Digital Assistant. For inquiries about official copies of any documentation, please contact city@burlington.ca.

The City of Burlington does not make any representation or warranty as to the completeness, timeliness or accuracy of the information provided by the Digital Assistant. It is the responsibility of the user to independently verify any information prior to acting on such information in any way.

Your use of the Digital Assistant is done at your own risk. The City of Burlington disclaims all liability for any direct, indirect, special, incidental, exemplary, economic, consequential or other damages arising from the use of the Digital Assistant, or the information provided by the Digital Assistant, including your reliance upon such information.

If you do not agree to the terms of this disclaimer, please do not use the Digital Assistant.

The City of Burlington may modify or update the terms of this disclaimer at any time without prior notice. Your use of the Digital Assistant following any such modifications or updates will signify your acceptance of the revised terms.

Digital Assistant (CoBy) Feedback

The new digital assistant, CoBy, is currently in the beta phase, prepared for testing. It will evolve over time, driven by customer requests, patterns learned through generative AI, and the incorporation of new data sources. CoBy is more than just a digital assistant; it's an ever-evolving entity meant to learn, adapt, and enhance user experiences with every interaction. We value your feedback on using CoBy.

Users can share their experiences by completing the survey below.

Digital Assistant (CoBy) Survey

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We offer our map based information in several formats. Non-interactive maps through image files and PDF documents. Our interactive mapping service Navigate Burlington is based upon our main geographical information system (GIS) database. This is the City of Burlington's platform for exploring and downloading open data, discovering apps and stories.

Website Accessibility

We are continually incorporating into our Web site the Universal Accessibility concept - serve our large audience by following guidelines set out by the AODA - The Accessibility for Ontarians with Disabilities Act and the World Wide Web Consortium.

Presently, the information provided through www.burlington.ca, is in two possible versions: Hypertext Mark-up Language (HTML) or Portable Document File (PDF). Currently, HTML is accessible via screen readers while some PDF documents are not.

If you require PDF communications in an alternative format you can request accessible formats and communication supports using our Accessible Document Request Form.

The City of Burlington Web site audience includes those users with disabilities. If you have a suggestion on ways to improve the accessibility of the City's Web site, please email the Web Editor.

This accessibility statement is limited to the Web site of the City. The City assumes no responsibility for Web sites that are linked to, hosted by or otherwise electronically connected to the City's Web site or Web servers.

To learn more about accessibility and the City of Burlington visit our accessibility page.

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