The City of Burlington offers a Property Information Request (PIR) service. A PIR is often a requirement before a property transfer can take place and are typically requested as a result of a possible sale or refinancing of a building or property.
Starting Aug. 1, 2025, the City is making it easier to deal with active building permits or Orders to Comply that may show up in a Property Information Request.
New, Easier Process for Handling Property Information Requests – Summer 2025
If you're planning to buy a home or property, it’s a good idea to submit a Property Information Request from the City. Property reports provide important details about a specific property, including:
- Active building permits
- Active violations or work orders
- The property's zoning designation
For example, if you're purchasing a home, a Property Information Request can tell you whether there are any unfinished renovations that still need final inspections. It helps buyers avoid unexpected issues after taking ownership.
What’s changing:
- You no longer need to apply or pay for a special inspection.
- If an active permit is found, City staff will now contact the property owner directly to explain what’s needed to close it.
- This change removes extra steps and speeds up the process for everyone.
These improvements are part of our ongoing effort to provide better service, reduce delays, and make things easier for residents. We’re committed to helping you get the information you need - quickly and clearly.
Submit a Property Information Request (PIR)
You can submit a Property Information Request (PIR) online.
Submit a Property Information Request (PIR) online
Services and fees
See the different types of requests you can make with different departments, their costs, and how long it takes to receive them. There is an additional administrative fee of $11.50 for each request. HST is already included and ONLY applicable to those items marked by *.
Finance department |
|||||||||||||||||||||
|
View the requests you can make through the Finance department.
|
|||||||||||||||||||||
Building department |
|||||||||||||||||||||
|
View the requests you can make through the Building department.
|
|||||||||||||||||||||
Planning department |
|||||||||||||||||||||
|
View the requests you can make through the Planning department.
|
|||||||||||||||||||||
Fire department |
|||||||||||||||||||||
|
View the requests you can make through the Fire department.
|
|||||||||||||||||||||
Engineering Services department |
|||||||||||||||||||||
|
View the requests you can make through the Capital Works department.
The last five items above can be combined for $154.10. |
|||||||||||||||||||||
Legal department |
|||||||||||||||||||||
|
View the requests you can make through the Legal department.
|
Property taxes and assessments
Find additional information on property taxes and property assessments when submitting your PIR.