AMP Policy 2 - Financial Management Policy

Policy

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Details

Document Number 2 - Administrative Monetary Penalty
Effective Date 09/01/2016

The purpose of this document is to outline a consistent standard procedure regarding financial management and the reporting and tracking of administrative penalties, pursuant to the City’s Parking Administrative Monetary Penalties By-law 040-2016.

Process:

Methods of Payment

Following the issue of a Penalty Notice the person is permitted to make a voluntary payment by using one of the following methods:

On-line

AMEX, Visa or MasterCard is accepted at www.burlington.ca

In Person

Cash or Debit Card
Credit Cards - AMEX, Visa or MasterCard accepted
Personal Cheque/Money Order (include Penalty Notice number) 
Overnight Drop Box (located at the rear doors of City Hall). 

By Mail

Payable to Parking Services
Personal Cheque/Money Order (include Penalty Notice number)

Payment is not considered made until received by City Hall.
Allow sufficient mailing time. Do not send cash in the mail.
Post dated cheques or payment by installments are not accepted.
NSF cheques will be subject to an administrative charge. 

City Address

City Hall, 1st floor 426 Brant Street, PO Box 5013 Burlington, ON, L7R 3Z6 905-335 7816 or 1-877-213-3609 (during business hours) 

Administrative Fees

In addition to the administrative penalty, the City may impose administrative fees as follows: 

Each document or information retrieval concerning a motor vehicle or motor vehicle owner $16.00
Each late payment of an administrative penalty $26.00
Each Notification to Registrar of Motor Vehicles for plate permit denial $26.00
Each failure to attend a hearing before  a Hearings Officer $52.00
Towing of a vehicle, fee per tow $100.00

If a person makes a request for an extension of time for a review or a request for an extension of time for payment and the request is granted, the person will not be subject to the late payment penalty.

Reporting and Tracking of Administrative Penalties

Upon receipt of a Penalty Notice payment, Parking Services clerks will apply the payment to a specific Penalty Notice in the Ticket Management System connected to the Point-of-Sale Terminal.  The Penalty Notice will reflect a “paid” status.

The Parking Clerk will process the various methods of payment as follows:

In Person Apply the various methods of payments to the Penalty Notice. Provide a person with a receipt of payment for their records.
By Mail Apply the cheque payment to that Penalty Notice. Will mail a receipt if requested by the person.

Any person may complete an on-line payment as follows:

On-line The person may enter their Penalty Notice and Licence Plate number into database and make payment with their credit card information. The person may print a receipt of payment with the confirmation number for their files.

Reference authorities

  • Municipal Act, 2001, S.O. 2001, c. 25
  • Ontario Regulations 333/07 (Administrative Penalties)
  • City of Burlington By-law (AMP 040-2016)
  • City of Burlington By-law (Appointment of Screening and Hearing Officers 041-2016)