City services and closure information for National Day for Truth and Reconciliation on Sept. 30

Burlington, Ont. — Sept. 22, 2026 — City of Burlington administrative services will be closed on Wednesday, Sept. 30 to observe National Day for Truth and Reconciliation. For a list of which City services and facilities are available on Sept. 30, please see the summary below or visit burlington.ca.

Orange Shirt Day

Sept. 30 is also recognized as Orange Shirt Day, an Indigenous-led grassroots day inspired by the story of Residential School Survivor Phyllis Webstad. As part of Orange Shirt Day, residents can come to Spencer Smith Park (1400 Lakeshore Rd) to reflect and take part in a Walk for Reconciliation and Peace, hosted by local Indigenous people.

Opening remarks will begin at 5 p.m., from the pavilion at the east end of the park, with a walk to follow along the Waterfront Trail ending at Beachway Park for a tobacco ceremony. Additional details can be found on the city’s online events calendar at burlington.ca/calendar. Participants are encouraged to wear orange shirts and moccasins if they have them.

We encourage residents to visit the National Centre for Truth and Reconciliation website for educational materials and resources.

City services and closures

Animal Services

The Animal Shelter at 2424 Industrial St. will be closed to appointments on Wednesday, Sept. 30. To report an animal control related emergency on Sept. 30, please call 905-335-7777.

Burlington Transit

Burlington Transit will operate on a regular schedule on Wednesday, Sept. 30. For real-time bus information and schedules, visit myride.burlingtontransit.ca.

Customer Service at the Burlington GO Station, 2101 Fairview St., and Specialized Dispatch will be open on Wednesday, Sept. 30.

City Hall

Service Burlington and the Building, Renovating and Licensing counter on the main floor of City Hall at 426 Brant St., will be closed on Wednesday, Sept. 30.

Many service payments are available online at burlington.ca/onlineservices. If your request is urgent, call 905-335-7777 to connect with the City’s live answering service.

For online development services, MyFiles can be used by residents who have applied for Pre-Building Approval. Check the status of Pre Building Approval applications at burlington.ca/MyFiles.

Halton Court Services – Provincial Offences Office

Court administration counter services at 4085 Palladium Way will be closed on Wednesday, Sept. 30.

Except for the Sept. 30 closure, telephone payments are available at 905-637-1274, from 8:30 a.m. to 4:30 p.m., Monday to Friday. All in-person services are available from 8:30 a.m. to 4:30 p.m. Monday to Friday. Many services are also available by email at burlingtoncourt@burlington.ca or online at Halton Court Services. Payment of Provincial Offences fines is available 24/7 at paytickets.ca.

Parking

Paid parking will be in effect on Wednesday, Sept. 30.

NOTE:

• The Waterfront parking lots (east and west at 1286 Lakeshore Rd.) do not provide free parking on Sept. 30.
• Parking exemptions are required to park overnight on city streets and for longer than five hours. Visit bylaw.burlington.ca for parking exemptions.

Recreation Programs and Facilities

Recreation facilities are open for rentals and registered/drop-in programs on Wednesday, Sept. 30. Drop-in recreation program schedules are available at burlington.ca/dropinandplay.

Customer Service

Recreation, Community and Culture customer service is available to assist you in person at recreation facility counters during program times.

Customer service is also available:

• By email at liveandplay@burlington.ca
• By phone at 905-335-7738, from 8:30 a.m. to 5:30 p.m. on weekdays, and 9 a.m. to 4 p.m. on weekends and holidays, including Wednesday, Sept. 30

Roads, Parks and Forestry

The administrative office will be closed on Wednesday, Sept. 30. Essential services will be provided as required.

Burlington is a city where people, nature and business thrive. Sign up to learn more about Burlington at burlington.ca/subscribe and follow @CityBurlington on social media.

Links and Resources

• Learn more about Orange Shirt Day and how you can support at orangeshirtday.org.
• Hear Survivor stories and read the Calls to Action at National Centre for Truth and Reconciliation.

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