The City of Burlington provides a windrow clearing program to help residents who cannot clear snow left by plows. Crews clear windrows within 36 hours after snowfall ends or 12 hours after residential roads are plowed. This service is available annually from December 1 to March 31.
Registration for the City's 2024/2025 winter windrow clearing program is now closed.
Registration Dates and Times |
Who Can Register |
How to Register |
October 2, 2024 8:30 a.m. - October 15, 2024 at 5:30 p.m. |
Advanced Priority Registration Residents who are unable to clear their windrow(s) with no other able-bodied person living at the address. |
Online at liveandplay.burlington.ca or in-person at City Hall, Burlington Seniors' Centre or Tansley Woods Community Centre See below for hours of operation
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October 16, 2024 8:30 a.m. - November 9, 2024 at 5:30 p.m. |
Open Registration All residents NOTE: Residents who sign up for the program between Nov. 16 and Nov. 9 will be eligible for clearing service between Dec. 1, 2024 and March 31, 2025. |
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Nov.13, 2024 at 9 a.m. –Nov. 29**, at 11:59 p.m. |
Open Registration All residents NOTE: Residents who sign up for the program between Nov. 13 and Nov. 29 will be eligible for clearing service between Jan. 1, 2025 and March 31, 2025. |
**Or while spots are available.
Is this program offered city-wide? |
Yes. The City expanded this program in 2023. The enhanced program allows for the inclusion of approximately 1,000 driveways. The service boundaries now includes all areas of the city. |
How does the windrow clearing program work? |
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What if it doesn't snow? Can I get a refund? |
The program fee is fixed and non-refundable. |
I have two entrances to my driveway. Do I need to pay for both? |
If a property has two driveway connections that you would like cleared, both entrances will need to be registered and paid for. |
I’m a windrow program registrant. We just had a huge snowfall, and the snowplow skipped my driveway. Now what? |
Registrants can expect service within 36-hours after the end of a snow event (any snowfall exceeding 7.5 cm) and within 12-hours of the completion of all residential road plowing. |
Registration has closed for the 2024/2025 winter season. Can I still sign up for the program? |
Extended registration for service between Jan. 1 and March 31 closed on November 29th, 2024. Late registrations for this program cannot be accommodated, as our road crews require sufficient time to plan and allocate resources for the winter windrow program based on the confirmed number of registrants. |