Roads, Parking and Traffic

Windrow Clearing

As part of the City’s windrow program, crews will clear windrows within 36-hours of snowfall stopping and within 12-hours of residential road plowing. The windrow program runs between December 1 and March 31 every year.

NEW: In fall 2023, Burlington City Council approved the implementation of windrow clearing program enhancements beginning in the 2023/2024 winter season. Enhancements include a total of 1,000 available spots in the program, city-wide. The cost to register is 125 + HST per driveway.

Previous registrants from 2022-23 Season

If you were registered in last season’s program, City staff will contact you directly to determine if you wish to register and if you continue to meet conditions for pre-registration.
Staff will then work with you to complete registration and payment.
The timing window for phone calls and emails to previous registrants will take place in October once enhancement recommendations are finalized and approved by Council.
You will be contacted by phone or email before Oct. 5, 2023.

First time registrants for 2023-24 season
Registration Dates	Who Can Register	How to Register
October 5, 2023 - October 18, 2023	Advanced Priority Registration Residents who are unable to clear their windrow(s) with no other able-bodied person living at the address.	Online at liveandplay.burlington.ca See below for more registration options
October 19, 2023 - November 10**, 2023	Open Registration All residents

**The number of available spots in the windrow program are subject to change based on Advanced Priority Registration demand.

Online Registration

Login to your Live and Play account https://cityofburlington.perfectmind.com/Menu/MemberRegistration/MemberSignIn
Go to the “Course Registration” tab and select “Other City Services”
Choose “Windrow Clearing Program”
Follow the prompts to complete registration and payment
For more information on how to register online or setup a Live & Play account visit burlington.ca/registration

Assisted Registration

Residents who need extra support or do not have online access to register for programs, can call 905-335-7777 to request staff-assisted telephone registration.

Staff assisted registration is available Monday through Friday 8:30 a.m. to 4:30 p.m. excluding holidays.

In Person Registration

In person registration is available at the following locations:

Service Burlington, located at 426 Brant Street on the main floor of City Hall
Mon to Fri 8:30 a.m. to 4:30 p.m. excluding holidays.
Burlington Seniors Centre, located at 2285 New Street,
Mon to Fri 8:30 a.m. to 4:30 p.m. excluding holidays.
Tansley Woods Community Centre, 1996 Itabashi Way,
Mon to Fri 8:30 a.m. to 5:30 p.m., and Saturdays 9 a.m. to 4.pm

Windrow Clearing Frequently Asked Questions (FAQs)

What if the windrow clearing program is full?

If the program fills during the registration period, you can add yourself to the waiting list at liveandplay.burlington.ca.

The waitlist is used to establish future demand for the program and does not guarantee addition to this year’s program.

How does the windrow clearing program work?

Registrants enrolled in the windrow program must pay a non-refundable fee of $125 + HST, per driveway entrance for the season.
Once paid, residents enrolled in the program receive windrow services for any snowfall that exceeds 7.5 cm, and thereby requires windrow clearing assistance.
Windrow clearing contractors are dispatched after the completion of all residential roadway plowing.
Residents can expect windrows to be cleared within 36-hours after the snow stops and within 12-hours of the completion of all residential road plowing.
Windrows will be cleared to a snow packed condition and will not bare pavement. Residents are responsible for applying material to avoid the accumulation of ice.
Residents must move their cars, planters, basketball nets, etc. away from the base of their driveway in order for the plow to safely clear their windrow. Failing to do so will result in missed service.
Plowing services will run from Dec 1, 2023 until March 31, 2024.
This service does not include windrows left by sidewalk plows.