Service Burlington is the City of Burlington's customer contact centre, located at City Hall.
To book a marriage license or commissioning appointment, Visit the Marriage Licences page and Commissioning page or call 905-335-7777 or email city@burlington.ca.
In-person service is also available at the Building Renovating and Licensing counter on the main floor of City Hall, at 426 Brant St., for services related to:
Open Monday to Friday, 8:30 a.m. to 4:30 p.m. No appointment needed.
Call 905-335-7777 or email city@burlington.ca before your visit.
Request City services through the Customer Web Portal below. If your request is not listed below, call 905-335-7777 or email city@burlington.ca
The City has two secure drop boxes where cheques and other non-negotiable items can be deposited for City staff and elected officials.
Each drop box is emptied daily during business hours and items are delivered to City facilities and offices through the inter-office mail system.
Inter-office mail is not delivered to employee homes if they are hybrid workers outside of the office. If your item is time-sensitive, contact the person it is for and make sure they are available to receive it at a City facility or office.
Seal your item in an envelope and label it with the full name and department that this item is for.
Drop boxes are located:
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