Bylaws create safe, clean and vibrant communities throughout the City of Burlington. We offer a number of bylaw related services, municipal law, licensing, animal control and parking enforcement. City enforcement officers help to support and educate those who need help.
Make a complaint
If you see someone violating a bylaw, there are a number of options for making a complaint:
- For parking violations, contact city@burlington.ca or 905-335-7777
- For an animal-related concerns or violations, contact Animal Control at 905-335-7777
- To report a concern about site alternation or if you are experiencing flooding due to your neighbour's site alteration, call 905-335-7694
For all other bylaws, you can file a complaint by contacting 905-335-7731 or bylaw@burlington.ca. Please include your name, address and telephone number in your email or voice message. Any information provided is confidential and will not be shared.
Bylaw enforcement for private property
Bylaw enforcement officers from the Building and Bylaw Department responds to service requests, inquiries and complaints on private property. This can include these types of service requests and inquiries.
Business licensing |
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Our Business Licensing Bylaw (By-law 085-2020) regulates the operation of:
Learn how to apply for a business licence. |
Lot maintenance |
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Our Lot Maintenance Bylaw (By-law 049-2022) regulates:
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Noise and nuisances |
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Our Noise and Nuisance Control Bylaw (By-law 019-2003) regulates noise issues and exceptions including:
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Property standards |
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Our Property Standards Bylaw (By-law 088-2020) sets rules around property ownership and operation, including:
Learn more about how property standards ensure that residential buildings are properly maintained and safe. |
Signage |
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Our Sign Bylaw (By-law 034-2007) regulates sign usage and placement, including:
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Swimming pools |
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Our Pool Bylaw (By-law 074-2005) addresses pool issues, including:
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Zoning |
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Our Zoning Bylaw regulates building zoning, including:
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Parking enforcement on city property
Our bylaw officers address parking violations throughout the city. To report a parking violation or inquire about the parking bylaw, please email us at city@burlington.ca or call us at 905-335-7777.
Learn more about parking in Burlington, including parking enforcement and exemptions.
Grading, drainage and site alteration
If you are experiencing flooding due to your neighbour's site alteration, or would like to report a site alteration concern, please contact us at 905-335-7694.
Our Site Alteration Bylaw (By-law 064-2014) prevent property owners from making changes to their property that could negatively affect their property or their neighbour's. Any change to your lot's grading could affect the draining of your property and your neighbour's property. Carefully considering how a change may affect drainage is important for avoiding flooding problems.
Animal control
For an animal-related concern, please contact Animal Control at 905-335-7777.
Our enforcement officers from the Burlington Animal Shelter handle all bylaw concerns regarding animals. They often address issues related to barking dogs, off leash dogs, missing dogs and dog licensing.