Floods can happen anywhere and anytime, especially during heavy thunderstorms. They can damage your home and your belongings. Sewer back-ups occur when the storm or sanitary sewers become too full and the sewage flows backwards into residents’ homes.
It is more common for this to happen with sanitary sewers that have downspouts, weeping tiles, foundation drains, or sump pumps connected to sanitary sewers. The rainwater from these sources drains into the sanitary sewers and quickly over-fills them during large storms. In these situations, sewage will enter the basement, flowing up through floor drains and other plumbing fixtures.
By taking the right steps and being prepared, you can help keep your home safe from the effects of flooding.
If your basement floods, please call 3-1-1. Operators will help forward your concern to the appropriate specialists and make sure someone follows up with you, as needed.
Home Flood Protection Program |
The City of Burlington has implemented the Home Flood Protection Program to help homeowners reduce their risk of basement flooding and minimize damage if flooding occurs. The program offers homeowners up to 50 per cent of the cost of Home Flood Protection Assessments which aim to find potential ways that water/sewage can enter your home. These assessments are done by a trained third-party assessor and can be completed in-person or virtually based on homeowner preference. Subsidized in-person assessments cost $237.50 + HST (Regular price: $475 + HST). Subsidized virtual assessments cost $212.50 + HST (Regular price: $425 + HST). Please note that a maximum of 20 applicants can benefit from this subsidy. |
Plumbing Permit Fee Grant Program |
Since the 2014 flood, the City of Burlington has offered a Plumbing Permit Fee Grant Program to provide residents with financial support for improvements done in homes or businesses to reduce the risk of basement flooding. This program is open to Permit Applications received prior to December 31, 2020. Between 2014 and 2022, the City of Burlington refunded $422.7K in building permit fees. As of 2023, this will be an ongoing program. The program covers the cost of a building permit for:
If multiple items of work are proposed (i.e. backwater valve, sump pump, and repair/replacement of a sanitary line) only one building permit application form is required and the location and details of all work can be shown on the same floor plan. Installation of a backwater valveIn order to apply for a permit to install a backwater valve the following documents must be provided:
The permit fee for a backwater valve will not be charged. Installation of a sump pumpIn order to apply for a permit to install a sump pump the following documents must be provided:
The permit fee for a sump pump will not be charged. Note: A sump pit and sump pump must be installed in the basement to collect water from the weeping tiles and remove it to the exterior, and a building permit will be required for the installation of a sump pump. Repair/replacement of a sanitary line with the installation of a backwater valveIn order to apply for a permit for repair/replacement of a sanitary line with the installation of a backwater valve, the following documents must be provided:
The permit fee for a repair/replacement of a sanitary line will not be charged. |
Halton Region's Enhanced Basement Flooding Prevention Subsidy Program |
Halton Region's Enhanced Basement Flooding Prevention Subsidy Program offers financial support for residents who make improvements to prevent stormwater from entering the wastewater system and reduce the risk of flooding from sewer backup. The program makes it easier and more affordable for residents to make improvements. Available subsidies include:
You may also qualify for financial assistance from Halton Region if your basement flood is the result of a sanitary sewer backup and Regional staff determine that:
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The Government of Canada provides 10 tips to make your home flood-ready and other online resources that help prevent flooding in your home.
View the Electrical Safety Authority's (ESA) instructions and safety tips on how to avoid dangerous and potentially fatal electric shocks when flood water contacts electrical systems. The ESA outlines:
Learn how to find the right licensed contractor when hiring someone to do electrical work.