We offer a number of ways to pay your fare and get on Burlington Transit. You can pay with a physical PRESTO card, a PRESTO card in Apple Wallet or Google Wallet, by tapping a credit or debit card or with cash.
Two-hour transfers automatically apply when using a PRESTO card. Free fares are only available when using a PRESTO card.
An administrative fee of $4 is applied when purchasing a new physical PRESTO card. These can be purchased at GO Stations, BT Customer Service or some Shoppers Drug Marts. Be sure to register your card to protect any money or transit passes you have on your card.
Two-hour transfers are automatically applied when using the same debit or credit card.
Debit or credit card is used through PRESTO contactless. Debit and credit cards can only pay for one person.
If you are transferring to another bus, ask the driver for a paper transfer when paying your fare.
Please use exact change as our drivers cannot make change. Free fares are not available when using cash.
A transfer lets you board another bus for free after paying your initial fare. It can be used for up to two hours on Burlington Transit, or our neighbouring transit agencies in Hamilton and Oakville. We also accept valid transfers from Hamilton and Oakville Transit.
Paper transfers have no cash value and are non-refundable.
Paper transfers are only valid for use by the customer to whom the original paper transfer was issued.
Passing paper transfers to others for payment or otherwise is strictly prohibited.
Paper transfers are not available when paying by PRESTO card or contactless.
In case of dispute
In case of dispute, please:
GO Transfers |
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As part of the One Fare Program, if you ride GO Transit, you ride Burlington Transit for free.
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Burlington Transit provides monthly passes to residents who qualify for the Halton Subsidized Passes for Low Income Transit (SPLIT) program. Call 311, for program information and how to apply.
Full-time students from Brock University - Burlington Campus, McMaster University, Mohawk College and Redeemer University can get unlimited trips on Burlington Transit with a $32 monthly U-Pass Add-on.
Bring your student card and proof of this term’s full-time enrolment to the Burlington Transit Customer Service counter in the Burlington GO Station, 2101 Fairview St.
If you are an organization that gives free transit to your clients, you can purchase single-ride vouchers. We offer vouchers at the reduced rate of $2 and you must apply to the voucher program. Vouchers are not for public sale.
For more information and how to apply to the program, email us.
| How do I get a child, youth or senior PRESTO card? |
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Visit our Burlington Transit Customer Service counter in the Burlington GO Station, any GO Station or Shoppers Drug Mart to change the fare type on your physical or digital PRESTO card. Every physical and digital PRESTO card is automatically set to an adult fare type. When you buy a new card in person, ask customer service staff to change the fare type. They may ask you for I.D. to prove your age. Learn more about PRESTO Fare Types. |
| When using my debit or credit card do I get my free fare on Burlington Transit? |
| No. Contactless payment fare is $3.75. |
| Can more than one person travel on the same PRESTO card at the same time? |
| Yes. Tell the driver that you are paying for more than one fare before tapping your card. Companions must request paper transfers to make connecting trips. Additional passengers will be charged the Adult fare. Paying for more than one person is not available when using PRESTO mobile wallet or contactless. |
| My card has been lost, stolen or broken PRESTO card. What do I do? |
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Registered cards can be replaced by contacting PRESTO. Burlington Transit cannot replace lost, stolen or broken PRESTO cards. Learn more about reporting a lost PRESTO card. |
| How do I get a refund for money I have loaded on my PRESTO card |
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Some PRESTO products are not refundable. Visit PRESTO refund for more information. Burlington Transit cannot issue PRESTO card refunds. Funds loaded on your PRESTO card don’t expire and can be used on GO Transit and other PRESTO participating transit systems. |