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Burlington, Ont.—Nov. 19, 2025— The City of Burlington has launched a new, online Property Tax Portal that makes it easy for property owners to access their property tax information anytime, anywhere. Located at burlington.ca/propertytax, the portal is designed to enhance user experience and streamline the process of managing property taxes. Residents can use the tool to view account balances, print tax statements and bills, change contact information, and more.
Features of the portal
With the self-serve property tax tool, Burlington property owners can:
- View property tax information, account balance, and payment history (from June 1, 2024 onwards)
- Sign up, change or cancel pre-authorized payment plan(s)
- Print or download a statement of account or tax bill (2025 onwards)
- Go paperless and sign up for electronic billing to receive an email notification of tax bills
- Request changes to a mailing address and/or contact information
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Quick Facts
- Registering for the online Property Tax Portal is optional.
- Residents will need their 2025 final property tax bill (or later) to sign up. The bill includes details needed to confirm their identity.
- Registering does not automatically sign up users for e-billing. Once registered, property owners can visit the portal to choose their preferred delivery method for receiving tax bills.
Quotes
Mayor Marianne Meed Ward
“We know our residents want accessible, user-friendly options for managing their city business, including property taxes. The introduction of the Property Tax Portal is another example of how we’re leveraging technology to modernize city operations and create a better customer experience that makes everyday tasks easier for everyone.”
Craig Millar, Chief Financial Officer
“The new online Property Tax Portal makes it easier than ever for property owners to access their tax information, manage their account, and stay informed — all in one convenient place. The tool enables residents to manage their property taxes with greater ease and clarity.”
Links and Resources
Information about the Property Tax Portal, including how to sign up, is available at burlington.ca/propertytax.
For assistance navigating the property tax portal, residents can:
- Follow the steps on burlington.ca/propertytax
- Call Service Burlington at 905-335-7777 or the City's Finance Department at 905-335-7750
- Visit one of the following Customer Service counters - City Hall (426 Brant St.) Monday to Friday, between 8:30 a.m. and 4:30 p.m.; the Burlington Seniors Centre (2285 New St.) Monday to Friday, between 8:30 a.m. and 4:30 p.m.; Tansley Woods Community Centre (1996 Itabashi Way) Monday to Friday, between 8:30 a.m. and 5:30 p.m., and Saturdays, between 9 a.m. and 4 p.m.
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