Service Disruptions


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Parking Garage Elevator, 414 Locust St., Jan. 17, 2023

Posted on Friday, January 13, 2023 09:22 AM

Parking Garage Elevator, 414 Locust St., Jan. 17, 2023

The elevator in the parking garage at 414 Locust St. will be out of service.

Tuesday, Jan. 17, 2023
8 a.m. to early afternoon

Phone Service Disruption - Dec.21

Posted on Wednesday, December 21, 2022 05:59 PM

Update, Dec. 22: The phones have been restored. Thank you for your patience.


Due to a phone outage, please reach out to the City in these ways. We are here to assist you.

Service Burlington counter: Connect with Service Burlington online at 

Burlington Transit: For real-time bus information and schedules, visit

Recreation, Community and Culture customer service is available:

  • In person at recreation facility counters during program times

We thank you for your patience.

Vehicle Loading Zone, 415 Locust St. closed

Posted on Thursday, December 01, 2022 08:45 AM

The Large Vehicle Loading Zone at 415 Locust St. is closed for construction storage.

Please use the 20 Minute loading zone to the south on Locust Street towards Lakeshore Road or the Large Vehicle Loading Zone on Elgin Street at the corner of Locust Street.

This is in effect until Spring 2023.

For more information, please contact Parking Services at or 905-335-7600.


Service Burlington counter closed Oct. 20, between 8:30 a.m. and 1:30 p.m.

Posted on Friday, October 14, 2022 01:52 PM

The Service Burlington counter temporarily located on the third floor of 390 Brant St. beside City Hall will be closed on Thursday, Oct. 20, between 8:30 a.m. and 1:30 p.m. The counter will re-open at 1:30 p.m.

Phones and emails will continue to be answered during this time at 905-335-7777 and

Residents can visit to access a variety of City services online.

Centennial Multi-Use Pathway Temporary Closure of the entrance at Martha Street

Posted on Wednesday, August 03, 2022 09:54 AM

The west access point to the Centennial Multi-Use Pathway at Martha Street will be closed for three days this week for work on underground utilities. The work will start on Wednesday, Aug. 3 and be completed by Friday, Aug. 5, 2022.

The closure will impact the section of the Centennial Multi-Use Pathway that goes over the creek. The closed section starts at the east side of Martha Street to the west side of Harris Crescent. 

To access to the Centennial Multi-Use Pathway where the Elgin Promenade ends (at Martha Street), please detour north on Martha Street, east on New Street and south on Smith Avenue.