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Online forms temporarily unavailable June 12, from 4:30 - 8:30 p.m.

Posted on Tuesday, June 11, 2024 01:47 PM

The following online forms will be unavailable for scheduled maintenance on Wednesday, June 12, 2024, between 4:30 and 8:30 p.m.

Online forms:

  • Parking ticket payment
  • Parking permit renewal
  • Parking exemption request
  • Dog licenses
  • Freedom of Information request
  • Property tax mailing address change 
  • Property tax ownership change 
  • Open air burning permit request

Thank you in advance for your patience.

Ongoing upgrades to City property tax system

Posted on Saturday, June 01, 2024 10:04 AM

The City of Burlington is upgrading its property tax system. Some tax online services will not be available until Tuesday, June 4. 

During the upgrade, these tax services will not be available:

  • Tax payments
  • Online Assessment Tool
  • Property Information Request form
  • Tax Certificates
  • Tax Statement of Account

We apologize for the inconvenience.

City is upgrading its property tax system

Posted on Friday, May 31, 2024 08:33 AM

The City of Burlington is upgrading its property tax system. Some tax online services will not be available until Friday, May 31.

During the upgrade, these tax services will not be available:

  • Tax payments
  • Online Assessment Tool
  • Property Information Request form
  • Tax Certificates
  • Tax Statement of Account


We apologize for the inconvenience.

Building, Renovating and Licensing counter closed May 24

Posted on Tuesday, May 07, 2024 12:57 PM

The Building, Renovating and Licensing counter, located on the main floor of City Hall at 426 Brant St., will be closed to in-person service on Friday, May 24, between 8:30 a.m. and 4:30 p.m. The counter will re-open on Monday, May 27 at 8:30 a.m.

For general planning inquiries, please email planning@burlington.ca or call 905-335-7642.

For general bylaw and licensing inquiries, please email bylaw@burlington.ca or call 905-335-7731.

For general building permit inquiries, please email buildingpermits@burlington.ca or call 905-335-7731.

Voicemails and emails will be answered by the next business day, Monday, May 27.

MyRide Scheduled Maintenance

Posted on Monday, May 06, 2024 09:15 AM

Alert: MyRide Scheduled Maintenance

On Tuesday, May 7, 2024, the MyRide system will be undergoing maintenance between 8:30 and 11 a.m. During this time, MyRide web, phone and text (SMS) services will be intermittently available.

Thank you for your patience.