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You can contact our customer service team with your questions or comments:
- By phone at 905-639-0550 or toll-free at 1-877-213-3609, ext. 7154
- By email at contactbt@burlington.ca
- In-person at our Downtown Terminal at 430 John St.
- By mail to our mailing address:
Burlington Transit
3332 Harvester Rd.
Burlington, ON L7N 3M8
Hours of operation
Our customer service team is located at our Downtown Terminal at 430 John St. and are available to help you:
- Monday to Friday from 8 a.m. to 6 p.m.
- The last Saturday of each month from 10 a.m. to 2:30 p.m.
Bus service hours
Our bus service runs on varying schedules on:
- Mondays to Saturdays from approximately 5 a.m. to 1 a.m.
- Sundays from approximately 7 a.m. to 8 p.m.