The City of Burlington focuses on high quality, efficient and economical service delivery to make Burlington one of the best places to live in Canada. Our service delivery plans help us prioritize services according to your needs to bring you the most value for your tax dollars.
Service delivery plans
View our 2022 service delivery plans for each of our Strategic Plan's priority areas.
A city that grows |
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View our service delivery plans for development projects and infrastructure growth. |
A city that moves |
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Check out our service delivery plans related to transportation and transit. |
An engaging city |
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Check out our Service delivery plans for arts, culture and engagement programs |
A healthier and greener city |
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View our service delivery plans for a more environmentally friendly and sustainable community. |
A safe city |
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Check out our service delivery plans designed to keep our community safe. |
Enabling services |
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View our service delivery plans to support our business operations. |
Good governance |
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View our service delivery plans to support our internal governance processes. |
Measuring our service performance
Each year, we review how much money we invested into each service and how much of that service we delivered. This service-based budgeting and reporting helps us decide how much to invest in each service going forward.
We use the Results-Based Accountability tool to measure how effectively and efficiently we have delivered each service. Our goal is to ensure that our residents are getting the best value for their municipal tax dollars.