Accessibility

The City of Burlington is committed to providing accessible transit options so that everyone can enjoy safe and convenient public transportation.

Making vehicles accessible

All Burlington Transit buses and specialized vehicles are accessible. Our buses feature:

  • Wheelchair spaces
  • Clearly marked priority seating areas
  • Digital signs and audio announcements for next stop information
  • High color contrast grab bars and poles
  • Low floor and kneeling capabilities, with ramps
  • Low glare, anti-slip floor covering
  • Passenger signal stop request

Specialized transit

If you are not able to use a conventional bus, check out our specialized transit options.

Riding transit with cognitive special needs

Our customers can use MagnusCards® to learn how to ride transit. MagnusCards® is a free mobile app that helps people with cognitive special needs learn skills through step-by-step digital card decks. You can download MagnusCards® for free through Google Play or the Apple Store.

Burlington Transit has five card decks available for download:

  • Getting Help and Answers
  • Getting Ready and Taking Burlington Transit
  • Having a Safe and Comfortable Ride
  • Riding the Bus
  • Riding the Bus with your Mobility Device

Transit Accessibility Plan

Our Transit Accessibility Plan includes the requirements from the Integrated Accessibility Standards Regulation (IASR) and the Accessibility for Ontarians with Disabilities Act (AODA). The plan outlines our specific strategies to make sure our service is accessible for people of all ages and abilities. It's been reviewed by the Accessibility Advisory Committee, our operating and support staff, the City's Accessibility Coordinator and the public at an Accessibility Advisory Committee meeting.

View the Transit Accessibility Plan (PDF)