Ride Burlington Transit with your PRESTO card and save money! By using a PRESTO card instead of paying a cash fare, you pay a reduced rate and automatically participate in our loyalty program.
Here are the benefits of a PRESTO card:
- There is no need to carry cash
- Your two-hour transfer is automatically loaded onto your card
- You pay a reduced rate when transferring onto Burlington Transit from a GO Transit trip
| How to buy, activate and ride with PRESTO |
| Follow these steps to buy, register and use your PRESTO card with Burlington Transit. |
| Buy and load your card |
| Buy and load your PRESTO card online or in-person at our Downtown Terminal (430 John St., Burlington), at any Burlington Shoppers Drug Mart location or GO Transit station. |
| Activate your card |
| Activate your card with a My PRESTO account. You can activate your new card online or by phone at 1-877-378-6123. Cards purchased without an account can be used right away but do not have balance protection or access to other PRESTO features. Cards cannot be transferred between individuals. |
| Tap your card to ride |
| After loading your card, you are ready to ride! Tap your card on a PRESTO machine at the beginning of your journey to pay your fare for your transit ride. |
| Manage your card |
| Access your account online to view your card activity, add funds and manage your profile. You can even set up great features like 'autoload' and 'autorenew', which automatically add funds and transit passes to your card each month. |
Frequently asked questions
View frequently asked questions (FAQs) about using PRESTO cards with Burlington Transit.
| Where can I buy a PRESTO card and how much is it? |
| You can buy a PRESTO card online or in-person at our Downtown Terminal (430 John St., Burlington), at any Burlington Shoppers Drug Mart location or GO Transit station. If you buy a card online, you will receive it by mail within up to five business days.
A PRESTO card costs $6. |
| How do I load value onto my card? |
| You can load up to a maximum of $1,000 onto your PRESTO card using cash, debit card or credit card online, in-person at our Downtown Terminal (430 John St., Burlington) or at any GO Transit station. |
| How do I activate my card? |
| PRESTO cards are like money. Losing a card means losing any money that is on the card. You should activate your card immediately after buying and loading it on PRESTO's website. |
| How do I check the balance of my card? |
| When you tap your card upon boarding, the PRESTO machine will display the transaction fee for your ride, as well as the remaining balance on your card. You can also check your balance online at any PRESTO balance checker at our Downtown Terminal (430 John St., Burlington) or at any GO Transit station. |
| How do I get a Child, Youth, Adult or Senior PRESTO card? |
| Every PRESTO card is assigned a fare type. When buying a new card, ensure it is set to the correct type. To change your fare type, visit our Downtown Terminal (430 John St., Burlington) or any GO Transit station and ask for help. |
| What do I do with a lost, stolen or broken card? |
| Burlington Transit is not responsible for replacing lost, stolen or broken cards. Activated cards with money loaded can be replaced online. |