Join the City of Burlington's Alarm Assistance Program (AAP) to receive a free, annual home safety visit from local firefighters. They can help you maintain your smoke and carbon monoxide alarms.
Program eligibility
The AAP program is offered to residents over the age of 65 and anyone with a disability or limited mobility who need help maintaining smoke and carbon monoxide (CO) alarms. This program is for people with limited support networks or agencies available to assist.
Contact us for more information and to see if you're eligible at firedepartment@burlington.ca or at 905-637-8207, ext. 6236.
You may also be referred to the program by your doctor, a family member, friend or emergency responder.
Please inform us if you plan to move or no longer wish to participate in the program.
Before your visit
Most alarms expire after 10 years and must be replaced according to manufacturer's instructions. If you have hard-wired alarms in your home, as opposed to battery-operated alarms, the units must be installed and serviced by a licensed technician or electrician. If you have battery-operated smoke or CO alarms, please provide replacement batteries for firefighters to install during your home visit.
What to expect during the visit
Once you have contacted us to book your appointment, our on-duty firefighters will arrive in a fire truck on the day of your scheduled visit and will:
- Install or replace battery-operated smoke alarms and CO alarms as needed
- Replace batteries in smoke and CO alarms, including back-up batteries in hard-wired alarms
- Test your smoke alarms and CO alarms and ensure they are installed in the proper locations of your home
For more information, call the Alarm Assistance Program Line at: 905-637-8207, ext. 6236.
If there is an emergency and you require immediate assistance, dial 9-1-1.